Manager, Business Administration

Bluemercury • Huntington Station, NY

74d

About The Position

The Manager, Business Administration leads the essential activities and colleagues that drive Stores' business processes, enabling Macy's Stores to run successfully. The role focuses on multiple functions, such as interviewing, hiring, staffing, and scheduling to ensure the store runs efficiently. Additionally, this position handles store operations and administrative functions, including budgets and cash office functions.

Requirements

• Candidates with a High School diploma or equivalent are encouraged to apply.
• 3-5 years of management experience in a retail store.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, lifting at least 30 lbs, stooping, kneeling, crouching, and climbing ladders.
• May involve reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

Responsibilities

• Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment.
• Maintain profit through effective staffing, weekend compliance, and controllable expenses.
• Lead the in-store experience of the hiring process, including corresponding with applicants, interviewing, selecting the best talent, and coaching peers in all aspects of hiring.
• Interview, hire, train, coach, develop, evaluate, and discipline direct reports.
• Establish work strategies, manage colleague performance and behavior, and address and resolve complaints.
• Direct strategies to impact the candidate experience by leading the colleague onboarding process and orientation.
• Ensure a rapid learning curve, increase engagement of new hires, and reduce turnover rates.
• Lead the training and successful deployment of all tech and store-wide process initiatives, including annual training.
• Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements.
• Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory.
• Maximize sales and minimize expenses.
• Oversee the store's monthly P&L, including selling cost and average hourly rate compliance.
• Develop action plans to drive overall store profitability.
• Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand.
• Maintain and balance staffing to meet targets.
• Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits.
• Resolve store environment issues and safety concerns in partnership with the Facilities team.
• Work a flexible retail schedule, including days, evenings, holidays, and weekends.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED