Manager- Braintree

Legal Sea Foods-posted 2 months ago

$70,000 - $75,000/Yr

Full-time • Mid Level

Braintree, MA

Food Services and Drinking Places

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GENERAL SUMMARY: A core member of the management team, working in a manner consistent with the Company's Core Values, policies, specifications, Food Safety & Sanitation, and quality assurance to promote the finest guest and team member experience. The Manager models and acts in accordance with Legal Sea Foods' policies and standards. ORGANIZATIONAL RELATIONSHIPS: This Position reports to: Assistant General Manager. Positions that report directly to this position: The Front of House Supervisors and all team members within the assigned department report directly to the Manager. In larger restaurants, Managers report to the AGM. Additionally, the Manager has a supervisory role over all team members within the department(s) they oversee, ensuring proper hiring, training, scheduling, and performance management.

Oversight of one of the FOH departments: Beverage, Training, Host/Takeout, or Server/Runner-Busser.
Responsible for all people-related aspects, including hiring, training, scheduling, and performance management.
In the absence of the General Manager or the Assistant General Manager, oversee and direct the work of all FOH departments.
Exercise discretion and independent judgment in overseeing assigned departments.
Implement management policies, control labor costs, and resolve significant operational issues.
Assign, instruct, review, and approve work of FOH Supervisors and assigned department FOH team members.
Responsible for the development and growth of the FOH Supervisors and FOH team members.
Determine appropriate staffing levels within assigned department for each shift.
Participate in interviewing and hiring of FOH Supervisors and FOH team members.
Complete and assist with performance appraisals for FOH Supervisors and FOH team members.
Handle discipline and performance management for FOH Supervisors and assigned FOH team members.
Ensure compliance with all Company policies and restaurant-specific procedures.
Address guest complaints and ensure overall guest satisfaction promptly and professionally.

Hospitality degree preferred; high school diploma required.
1-2 years previous Restaurant Management experience.
ServSafe Food and Alcohol Certification required.
Proficiency in Microsoft Outlook, including email management, calendar scheduling, and task organization.
Prior leadership experience preferred.
Knowledgeable of allergy procedures.
Must be ServSafe and CPR certified within 60 days of holding the position.
Must have Guest Relations and Discrimination, Harassment and Retaliation Prevention Training.
Must be knowledgeable of Legal Sea Foods menus.
Must be familiar with the Point of Service and Reservations systems of Legal Sea Foods.

Full Time position
Salary Range: $70,000.00 - $75,000.00 per year

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