Manager- Braintree

Legal Sea Foods • Braintree, MA

125d • $70,000 - $75,000

About The Position

GENERAL SUMMARY: A core member of the management team, working in a manner consistent with the Company's Core Values, policies, specifications, Food Safety & Sanitation, and quality assurance to promote the finest guest and team member experience. The Manager models and acts in accordance with Legal Sea Foods' policies and standards. ORGANIZATIONAL RELATIONSHIPS: This Position reports to: Assistant General Manager. Positions that report directly to this position: The Front of House Supervisors and all team members within the assigned department report directly to the Manager. In larger restaurants, Managers report to the AGM. Additionally, the Manager has a supervisory role over all team members within the department(s) they oversee, ensuring proper hiring, training, scheduling, and performance management.

Requirements

• Hospitality degree preferred; high school diploma required.
• 1-2 years previous Restaurant Management experience.
• ServSafe Food and Alcohol Certification required.
• Proficiency in Microsoft Outlook, including email management, calendar scheduling, and task organization.
• Prior leadership experience preferred.
• Knowledgeable of allergy procedures.
• Must be ServSafe and CPR certified within 60 days of holding the position.
• Must have Guest Relations and Discrimination, Harassment and Retaliation Prevention Training.
• Must be knowledgeable of Legal Sea Foods menus.
• Must be familiar with the Point of Service and Reservations systems of Legal Sea Foods.

Responsibilities

• Oversight of one of the FOH departments: Beverage, Training, Host/Takeout, or Server/Runner-Busser.
• Responsible for all people-related aspects, including hiring, training, scheduling, and performance management.
• In the absence of the General Manager or the Assistant General Manager, oversee and direct the work of all FOH departments.
• Exercise discretion and independent judgment in overseeing assigned departments.
• Implement management policies, control labor costs, and resolve significant operational issues.
• Assign, instruct, review, and approve work of FOH Supervisors and assigned department FOH team members.
• Responsible for the development and growth of the FOH Supervisors and FOH team members.
• Determine appropriate staffing levels within assigned department for each shift.
• Participate in interviewing and hiring of FOH Supervisors and FOH team members.
• Complete and assist with performance appraisals for FOH Supervisors and FOH team members.
• Handle discipline and performance management for FOH Supervisors and assigned FOH team members.
• Ensure compliance with all Company policies and restaurant-specific procedures.
• Address guest complaints and ensure overall guest satisfaction promptly and professionally.

Benefits

• Full Time position
• Salary Range: $70,000.00 - $75,000.00 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED