Manager, Billings, Credit, and Collections

Sonar International Ltd • Austin, TX

116d

About The Position

At Sonar, we're a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don't just solve symptoms of problems - we fix problems at the source - source code, to be specific. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we're all about the mission: provide solutions that deliver Clean Code.

Requirements

• Bachelor's degree in Accounting, Finance, or a related field; advanced degree preferred.
• 8+ years of experience in billing and accounts receivable management, with at least 3 years in a leadership role managing teams in multiple locations.
• Proven track record of managing billing and collections teams effectively across different geographic regions.
• Strong understanding of accounting principles, revenue recognition, and credit management.
• Proficiency in using accounting software and ERP systems.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work in a fast-paced, dynamic, and globally distributed environment and manage multiple priorities.

Nice To Haves

• Experience in the software industry or a SaaS environment.
• Knowledge of international billing and collections practices.
• Professional certification (e.g., CPA, CMA).
• Stripe experience.
• NetSuite experience.
• SalesForce experience.

Responsibilities

• Lead, mentor, and develop a geographically distributed team of 7 professionals, including an invoicing team of 4 and a collections team of 3 across Geneva and Austin.
• Set team goals, performance metrics, and professional development plans for team members in both locations.
• Foster a collaborative and high-performance work environment across different time zones and cultures.
• Oversee the generation and distribution of accurate and timely invoices for all locations.
• Ensure compliance with company policies, accounting standards, and relevant regulations from the issuing legal entity (primarily Switzerland).
• Implement and maintain efficient billing processes and systems across all locations.
• Address and resolve complex billing issues and customer inquiries from a global customer base.
• Manage the accounts receivable aging process and implement strategies to reduce outstanding balances for all regions.
• Manage credit risk while ensuring the DSO and dilution on accounts is kept within acceptable limits.
• Monitor customer payment behavior and proactively address potential delinquencies across various regions.
• Prepare and present regular reports on accounts receivable status and collection activities from both locations.
• Meet with the Revenue Operations director and Sales Operations teams to identify and implement process improvements.
• Utilize technology and automation to streamline workflows and reduce manual effort across Geneva and Austin.
• Develop and maintain documentation of key processes and procedures accessible to all team members.
• Ensure accurate and timely reporting of billing and accounts receivable data for consolidated reporting.
• Contribute to month-end and year-end closing activities.
• Provide analysis and insights related to billing and collections performance across all regions.
• Collaborate with other departments, including Sales, Customer Success, and Finance, in both Geneva and Austin.
• Act as a key point of contact for internal and external stakeholders on billing and accounts receivable matters for both locations.
• Participate in external and internal audits as they relate to billing and collection functions.

Benefits

• Flexible comprehensive employee benefit package.
• 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays.
• 401(k) plan that has a 4% match, fully vested on day one of participation.
• Generous discretionary Company Growth Bonus, paid annually.
• Fully paid parking in the heart of downtown Austin, Texas.
• Global workforce with employees in 20+ countries representing 35+ unique nationalities.
• Annual kick-off somewhere in the world to build relationships and goals for the company.
• Monthly catered events, and team events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree