Manager, Benefits

American Express•New York, NY

2d•$89,250 - $150,250•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Manager, Benefits will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). This person is a key contributor in designing, implementing, and evaluating programs while collaborating with internal and external stakeholders to enhance employee benefits and policy offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading strategic and complex benefits programs.

Requirements

Minimum of 5 years’ industry experience in corporate benefits and/or benefits consulting, including benefits strategy, policy management, financial management and vendor oversight
Bachelor’s degree in Human Resources discipline or strong background in strategic benefits leadership
Proven project management expertise and a demonstrated ability to manage priorities effectively while driving results
Strong understanding of the key drivers of benefit plan design development and program changes in current market environment
Experience managing health and welfare, well-being and retirement benefits, including strategy, program delivery and vendor management
Experience managing pharmacy benefits, including coalition partnerships, strategy, and vendor management
Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans
Ability to handle escalations and resolve issues in a timely and effective manner
Sound judgement in safeguarding confidential and sensitive information
Strong background in process improvement, operations, legislation, and vendor management
Significant experience in project management, with superior organization and planning skills and keen attention to detail
Ability to work independently and collaboratively to identify and pursue strategic business objectives
Excellent communication and presentation skills including technology tools such as Excel and PowerPoint

Responsibilities

The Benefits Manager will be responsible for overseeing strategic projects for the benefits team within the organization, including leave of absence and policy strategy
Serve as key contributor to manage and execute on a range of complex initiatives and projects
Co-create health and well-being plan design and strategy, including health and welfare benefits, prescription drug plan, and leave of absence
Evaluate benefits data to develop insights, make recommendations, create solutions and drive continuous improvement with measurable outcomes; develop regular reports on program status and results
Project lead for various benefits to lead the team through all phases of design, development, communication, and implementation, ensuring key milestones are achieved on target
Act as a center of expertise for team members, stakeholders and other colleagues across regarding benefit programs and practices
Remain knowledgeable and up-to-date regarding relevant regulations and market trends
Stay current with industry best practices and legislative changes to ensure programs are effective and compliant
Partner with internal stakeholders, such as CEG (Human Resources), legal, operations and management, and external partners; create strong relationships to support the successful review and implementation of programs

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities