Manager, Benefits Advisory Services

GallagherFairlawn, OH
5h

About The Position

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale. Primarily focused on providing technical expertise in the sale, placement, and service of employee benefits. This position will work closely with the Client to provide strategic guidance, partnering as the daily go-to benefits professional. This role builds and maintains effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, and ongoing problem resolution. Lead contact and day-to-day administrator responsible for assigned clients. Analyzes and interprets plan rules to ensure compliance with plan documents and summary plan descriptions (SPD). Manages special projects as needed. Contributes to policy and benefit plan development through review, analysis, and improvement recommendations. Maintains an ongoing effort to determine and maintain equity with current benefit trends and legislated requirements and programs. Serves as technical or functional expert. May provide guidance to lower level staff, but has no formal supervisory responsibility.

Requirements

  • Bachelors degree and 5 years related experience required
  • Understanding of the key challenges in employee benefit plans and current health care trends
  • Excellent client relationship-building and presentation skills
  • Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem solving and resolution skills
  • Strong organizational, project planning and management, analytical, and multi-tasking skills

Nice To Haves

  • 2-3 years brokerage/agency experience preferred

Responsibilities

  • Providing technical expertise in the sale, placement, and service of employee benefits
  • Providing strategic guidance, partnering as the daily go-to benefits professional
  • Building and maintaining effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, and ongoing problem resolution
  • Lead contact and day-to-day administrator responsible for assigned clients
  • Analyzing and interpreting plan rules to ensure compliance with plan documents and summary plan descriptions (SPD)
  • Managing special projects as needed
  • Contributing to policy and benefit plan development through review, analysis, and improvement recommendations
  • Maintaining an ongoing effort to determine and maintain equity with current benefit trends and legislated requirements and programs
  • Serving as technical or functional expert
  • Providing guidance to lower level staff

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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