Manager, Benefits Administration

The Home Depot

2d

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: This position manages the administration of benefits plans through the design, development and implementation of processes and procedures including legal compliance, vendor relations, and training and development in a customer focused, cost effective, value-based manner.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• 7 years of work experience

Nice To Haves

• Experience with Benefits Administration
• Experience with case management technologies used to support the customer- experience
• Demonstrated critical and analytical thinking and problem-solving skills to address complex issues
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Demonstrated project management skills
• Excellent written and verbal communication skills
• Proficiency in HR systems including, but not limited to Workday and understanding of data flows and integrations
• Customer-centric mindset

Responsibilities

• Manages daily activities of the benefits service center.
• Manages the administration of all legally required processes to ensure legal compliance with all federal and state mandates.
• Identifies best practices and implements changes to streamline the administration of all health and welfare benefit plans requiring consultation with, and/or the management of consultants, vendors, and other internal departments.
• Executes the implementation of new benefits programs and processes and the annual enrollment process.
• Manages the review of all health and welfare plan appeals and the review and resolution of all customer service and administration issues.
• Manages the development of a comprehensive training program for the benefits department staff and field associates.
• Delivers training for the field and call center.
• Selects, develops and motivates assigned staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager