Manager, Banquets

Castle Rock Asset Hospitality Management LLC • Nashville, TN

10h

About The Position

We are seeking a Banquet Manager who is passionate about service excellence, operational leadership, and team development.
Located in the heart of downtown Nashville, The Westin Nashville delivers elevated hospitality, dynamic event spaces, and exceptional service. From elegant galas to corporate conferences and unforgettable celebrations, our banquet team plays a vital role in creating memorable guest experiences.

The Banquet Manager is responsible for assuring the success of all banquet events while maintaining a profitable operation and high-quality products and service levels. This leader reports directly to the Director of Banquets and oversees all aspects of the daily banquet operation.

In this role, you will:

Drive revenue growth and share ideas to promote business

Maintain revenue and payroll budgets

Meet productivity goals while keeping service quality consistently high

Hire, train, supervise, and inspire banquet team members

Create schedules and monitor payroll and tip distribution

Maximize guest satisfaction while delivering strong financial performance

This position requires versatility, strong organizational skills, and the ability to effectively multitask in a fast-paced, high-volume environment.

Requirements

• Previous restaurant or banquet management experience required
• Strong leadership and communication skills
• Ability to manage payroll and scheduling
• Knowledge of liquor laws and health regulations
• Strong organizational and multitasking abilities
• Professional appearance and demeanor
• Ability to stand, walk, or sit for extended periods
• Reliable transportation and consistent attendance

Responsibilities

• Lead and oversee all banquet operations to ensure seamless execution, exceptional service, and adherence to brand standards.
• Direct, develop, and inspire banquet team members through hiring, training, scheduling, and performance management.
• Partner with Culinary, Catering, and Food & Beverage leadership to coordinate all event details and deliver flawless guest experiences.
• Maintain strong financial oversight, including payroll, productivity, reporting, and inventory controls, to achieve budgeted goals.
• Ensure compliance with all health, safety, liquor laws, SOPs, and company policies.
• Serve as an active, visible presence during events, promptly resolving guest concerns and upholding service excellence.
• Support overall Food & Beverage operations and perform additional duties as assigned by the Director of Banquets.

Benefits

• Parking: Full-Time associates – FREE
• Associate meals – FREE
• Our associates get travel discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
• Discounts on rental cars, other popular hotels, and hotel alternatives
• Discounts on tickets to concerts, theme parks, and other attractions
• Discounts on car and computer purchases
• We host associate recognition events, celebrations, and parties year-round.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed