Manager Banquets Assistant- Full Time(Harrah's Atlantic City)

Caesars Entertainment•Atlantic City, NJ

24d•$62,000 - $65,000

About The Position

JOB SUMMARY: Supervises and plans all details to ensure successful events and functions DIRECTLY SUPERVISES: Houseperson Convention Lead Banquet Server/ Chain Gang Banquet Server/On-Call Service Person/Non-Tipped Houseperson Convention Barteneder/Chain Gang Bartender Banquet Extra Bar Helper KEY JOB FUNCTIONS : Assists in managing and directing the banquet and convention services staff in accordance with standards, policies and procedures Coordinates and directs the daily activities of all direct reports for the Banquet Operations Team including planning, organizing, execution and evaluation of all banquet functions Schedules adequate staffing for each function Works with third party companies such as exposition and décor companies on clients behalf Partner with support teams to ensure room sets are correct and events are executed as expected by clients Anticipate and handle customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business Understands the Collective Bargaining Agreement and works with union and Human Resources following proper process with complaints and grievances Responsible for hiring, orientation, training and job performance for all direct reports Makes recommendations on making the business more competitive by upgrading services and/or equipment and non-traditional use of space Inspects to maintain proper standards of storing, handling and maintenance of equipment Ensures all function areas are kept clean and in proper condition to provide a safe working environment for employees EDUCATION and/or EXPERIENCE: College degree preferred. 2-4 years related experience preferred. QUALIFICATIONS: Good communication, supervisory and organizational skills Proven ability to direct and motivate employees WORK ENVIRONMENT : Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Starting Salary $62,000-$65,000

Requirements

Good communication, supervisory and organizational skills
Proven ability to direct and motivate employees

Nice To Haves

College degree preferred.
2-4 years related experience preferred.

Responsibilities

Assists in managing and directing the banquet and convention services staff in accordance with standards, policies and procedures
Coordinates and directs the daily activities of all direct reports for the Banquet Operations Team including planning, organizing, execution and evaluation of all banquet functions
Schedules adequate staffing for each function
Works with third party companies such as exposition and décor companies on clients behalf
Partner with support teams to ensure room sets are correct and events are executed as expected by clients
Anticipate and handle customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business
Understands the Collective Bargaining Agreement and works with union and Human Resources following proper process with complaints and grievances
Responsible for hiring, orientation, training and job performance for all direct reports
Makes recommendations on making the business more competitive by upgrading services and/or equipment and non-traditional use of space
Inspects to maintain proper standards of storing, handling and maintenance of equipment
Ensures all function areas are kept clean and in proper condition to provide a safe working environment for employees