About The Position

The Manager, Bank Relations and Market Infrastructure is responsible for being the central liaison for all vendor, banking and custodian relationships. This role is responsible for developing and implementing frameworks to measure and monitor performance and ensure seamless coordination across contract negotiation, onboarding, integration and ongoing relationship management.

Requirements

  • Bachelor's degree required
  • A minimum of 7+ years of experience in vendor management, banking operations or financial services operations
  • Experience working with custodians, banks and financial data vendors
  • Experience working with pricing and market data vendors
  • Proficiency in contract negotiations and pricing analysis
  • Knowledge of audit standards, compliance requirements, and data access protocols
  • Strong analytical skills to identify service gaps and drive remediation efforts
  • Excellent verbal and written communication skills

Responsibilities

  • Central liaison for all vendors, bank and custodian relationships, facilitating effective communication and collaboration.
  • Lead contract negotiations and ongoing review of pricing to ensure it's consistent with the market.
  • Coordinate the onboarding and integration of new vendors and banking partners to ensure a smooth transition and alignment with firm standards.
  • Monitor and evaluate the performance and service levels of all vendors, banking and custodial partners and drive improvement as needed.
  • Maintain centralized documentation and access protocols for custodian portals.
  • Collaborate with operational teams on service and data issues requiring remediation.
  • Monitor and control access to data products.
  • Implement access controls aligned with governance policy, audit and compliance standards.
  • Conduct periodic reviews and audits of access permissions.

Benefits

  • Medical
  • Prescription Drug
  • Dental
  • Vision
  • Health Savings Account
  • Dependent Day Care Savings Account
  • Life Insurance
  • Disability and Other Insurance Plans
  • Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually)
  • 10 Paid Holidays
  • 401(k)
  • Short/Long Term Disability

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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