Arch Capital Group-posted 2 months ago
$120,000 - $160,000/Yr
Full-time • Manager
Remote • New York, NY
Insurance Carriers and Related Activities

The Strategic Analytics organization at Arch is a growing team driving automation, data, and AI transformation across the company. Our Implementation Engineering team serves as the bridge between innovation and execution - operationalizing AI models, automation workflows, and data-driven processes that transform how underwriting and claims teams operate. As a Manager of Implementation Engineering, you will lead a team of offshore developers responsible for delivering automation and AI implementation projects across Arch's business units. You'll work closely with the Automation & AI leadership team, internal IT, and business partners to operationalize AI models, build microservice-based solutions, and integrate analytics workflows into production environments. You will be accountable for technical delivery, people management, and process governance - ensuring projects are developed to enterprise standards, follow CI/CD best practices, and deliver measurable business impact. This role is ideal for a hands-on technical manager who thrives in an environment that blends architecture, delivery oversight, and cross-functional collaboration.

  • Manage and mentor a team of engineers, ensuring daily progress, alignment, and delivery quality
  • Ensure consistency in coding standards, documentation, observability, and CI/CD pipelines across all automation projects
  • Oversee end-to-end delivery of implementation projects - from development to testing, deployment, and production handoff
  • Collaborate with Strategic Analytics leadership and business units to translate AI/automation concepts into executable technical designs
  • Contribute and promote evolving best standards and practices
  • 3+ years of experience in software engineering, automation, or data integration, with at least 1+ year in a management or lead role
  • Proven experience working with offshore development teams and managing distributed delivery models
  • Strong technical foundation in Python, Azure Functions, Logic Apps, CI/CD (GitHub Actions, Azure DevOps), and APIs/microservices
  • Exposure to MLOps frameworks and model serving
  • Strong understanding of business process automation and intelligent document processing
  • Exceptional collaboration and relationship building skills
  • Familiarity with Databricks, Snowflake, and data orchestration frameworks is a plus
  • Strong data manipulation skills for analytics
  • Resilient problem solving and critical thinking skills
  • Demonstrated ability to manage multiple concurrent projects and communicate effectively with technical and non-technical stakeholders
  • Prior experience in P&C insurance, analytics, or automation delivery preferred
  • Multiple medical plans plus dental, vision and prescription drug coverage
  • Competitive 401k with generous matching
  • PTO beginning at 20 days per year
  • Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off
  • Basic Life and AD&D Insurance as well as Short and Long-Term Disability
  • Paid Parental Leave of up to 10 weeks
  • Student Loan Assistance and Tuition Reimbursement
  • Backup Child and Elder Care
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