Manager, Audiologists

University of Rochester•Minneapolis, MN

45d•Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Responsibilities: Provides audiologic services to patients through consultation, treatment, teaching and direct patient care. Oversees daily clinical services at multiple ambulatory locations, including development of clinical schedules, management of time requests and cross-coverage, handling of patient complaints/concerns, incident reporting, and direct supervision of junior audiologist staff members. ESSENTIAL FUNCTIONS Performs and interprets special audiological evaluations and tests for patients with complex diagnostic and/or habilitative/rehabilitative problems. Performs highly specialized hearing aid evaluations, fittings, and counseling. Serves as a departmental resource and consultant with regard to highly complex patient evaluations and treatment in regard to Cochlear Implant and BAHA patient populations. Leads audiologist for the Tinnitus/Hyperacusis/Misophonia Management Program. Carries extensive patient caseload of infant through geriatric populations for a wide variety of diagnostic and rehabilitative audiologic needs. Manages clinical audiology daily services at primary ambulatory location as assigned and additional sites as needed. Makes daily decisions regarding staff coverage for multiple clinical audiologists (including time-off requests, disability leaves, and sick calls). Directs administrative support staff regarding major changes to clinical coverage schedules/templates. Communicates work-flow changes, policies, needs, and updates to clinical audiology staff on a regular basis. Addresses patient complaints, concerns, and triages information to program administrator and/or other leadership as appropriate. Leads and regularly meets with senior audiologists to review current status of operations, needs, opportunities, and review/implementation of new policies and procedures. Reviews status of diagnostic equipment and makes recommendations for capital purchases. Organizes meetings, trainings, and continuing education opportunities as needed to support clinical programming. Reviews job candidates, performs preliminary interviews, and shares findings with leadership. Creates interview itinerary and collects candidate feedback from team. Functions as the direct supervisor of junior audiologists and NYS audiology licensure applicants. Owns clinical onboarding of new audiologist hires including review of clinical workflows, operations, use of testing equipment, assisting with setup of clinical preference lists and access to department-approved templating materials for clinical documentation. Reviews audiologic test findings and report documentation for clinical quality control and consistency. Reviews billing procedures for diagnostic and rehabilitative services including insurance and private-pay populations. Reviews and guides hearing aid recommendation, ordering, fitting, and required paperwork. Develops and conducts in-service programs service programs (audiology staff, medical and nursing staff, and external community). Completes presentation of educational material at audiology clinical staff meetings as assigned. Lectures at hospital and community organizations as assigned. Initiates and participates in ongoing departmental research. Assists in locating resources for conducting research. Completes research subjects review board (RSRB) training and certification for on-going departmental participation in human subject research projects. Other duties as assigned.

Requirements

Master's degree in Audiology and 5 years of clinical experience in Audiology required
Or equivalent combination of education and experience
Certificate of Clinical Competence in Audiology upon hire required
New York State License in Audiology upon hire required

Nice To Haves

PhD in Audiology preferred

Responsibilities

Provides audiologic services to patients through consultation, treatment, teaching and direct patient care.
Oversees daily clinical services at multiple ambulatory locations, including development of clinical schedules, management of time requests and cross-coverage, handling of patient complaints/concerns, incident reporting, and direct supervision of junior audiologist staff members.
Performs and interprets special audiological evaluations and tests for patients with complex diagnostic and/or habilitative/rehabilitative problems.
Performs highly specialized hearing aid evaluations, fittings, and counseling.
Serves as a departmental resource and consultant with regard to highly complex patient evaluations and treatment in regard to Cochlear Implant and BAHA patient populations.
Leads audiologist for the Tinnitus/Hyperacusis/Misophonia Management Program.
Carries extensive patient caseload of infant through geriatric populations for a wide variety of diagnostic and rehabilitative audiologic needs.
Manages clinical audiology daily services at primary ambulatory location as assigned and additional sites as needed.
Makes daily decisions regarding staff coverage for multiple clinical audiologists (including time-off requests, disability leaves, and sick calls).
Directs administrative support staff regarding major changes to clinical coverage schedules/templates.
Communicates work-flow changes, policies, needs, and updates to clinical audiology staff on a regular basis.
Addresses patient complaints, concerns, and triages information to program administrator and/or other leadership as appropriate.
Leads and regularly meets with senior audiologists to review current status of operations, needs, opportunities, and review/implementation of new policies and procedures.
Reviews status of diagnostic equipment and makes recommendations for capital purchases.
Organizes meetings, trainings, and continuing education opportunities as needed to support clinical programming.
Reviews job candidates, performs preliminary interviews, and shares findings with leadership.
Creates interview itinerary and collects candidate feedback from team.
Functions as the direct supervisor of junior audiologists and NYS audiology licensure applicants.
Owns clinical onboarding of new audiologist hires including review of clinical workflows, operations, use of testing equipment, assisting with setup of clinical preference lists and access to department-approved templating materials for clinical documentation.
Reviews audiologic test findings and report documentation for clinical quality control and consistency.
Reviews billing procedures for diagnostic and rehabilitative services including insurance and private-pay populations.
Reviews and guides hearing aid recommendation, ordering, fitting, and required paperwork.
Develops and conducts in-service programs service programs (audiology staff, medical and nursing staff, and external community).
Completes presentation of educational material at audiology clinical staff meetings as assigned.
Lectures at hospital and community organizations as assigned.
Initiates and participates in ongoing departmental research.
Assists in locating resources for conducting research.
Completes research subjects review board (RSRB) training and certification for on-going departmental participation in human subject research projects.
Other duties as assigned.