93700B- Manager, Associate General

Bakemark•Baltimore, MD

18h

About The Position

Under the limited supervision of the General Manager, and while being developed into a General Manager, directs, manages and coordinates all Branch functions including procurement, production, warehousing, distribution, sales, collections, and accounting/reporting/administration. In an administration hands-on fashion, manages the organization to meet or exceed objectives by performing the following principal/essential accountabilities personally or through subordinate staff. Support the Core Values and Strategic plan of BakeMark. Hands–on, role manages to meet or exceed objectives by performing the following principle/essential accountabilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: General Management Manages all Branch activities in accordance with policies, guidelines, and procedures established by Executive Management. Manages Branch activities in a way that will achieve both short and long term goals of the Branch and Company.Develops Branch Strategic Plan, tactics, programs, policies, and procedures to optimize use of facilities, equipment and employees and achieve sales and profit growth as established with Executive Management. Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates, developing sales programs to meet or exceed goals of branch and company. Determines Branch product offering and pricing consistent with company strategies and financial expectations. Supports the promotion and success of the BakeMark brand. Keeps informed of new training methods, techniques of competitors and pending introduction of new company products to determine training needs for the Branch. Develops and directs training plans, programs and procedures to ensure current and effective training programs for Branch personnel. Develops and implements procedures and practices, studies workflow, sequence of operations, and department structures to optimize branch efficiencies. Oversee manufacturing process. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Exemplify the BakeMark core values of Partnership, Performance and Passion in all aspects of assigned duties. Other duties as assigned to reach Company goals. Financial Prepares Branch plans and operating budgets based on broad corporate goals and growth objectives. Reviews operating results of designated Branches, compares them to established objectives, and takes steps to ensure that appropriate measures are taken to meet or exceed expectations. Customer Focus Maintains personal relationships with key accounts. Maintains a proactive, visible relationship with entire customer base. Treats all customers (both internal and external) with dignity, respect, courtesy and kindness. Responds to all customer inquiries and requests to insure customer satisfaction. SUPERVISORY RESPONSIBILITIES: Directly supervises Branch operations including Sales, Manufacturing, Warehouse, Distribution, Purchasing, and Administrative / Accounting personnel. Responsible for the overall direction, coordination, and evaluation of these staff in a manner that creates harmony within the workforce, and promoting an attitude that will ensure successful results. Carries out supervisory responsibilities in accordance with organizational policies and applicable laws. Responsibilities include interviewing and hiring; planning, assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems Assists the Vice President of Regional Operations with labor relations including contract negotiations. Ensures that personnel maintain knowledge and skills level necessary to accomplish Company objectives. Develop departmental leaders for succession to higher levels or responsibility. Work closely with Vice President of Human Resource Development to design, develop, and implement departmental training and education programs. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Exemplify the BakeMark core values of Partnership, Performance, Passion and Initiative in all aspects of assigned duties. Other duties as assigned to meet Company goals.

Requirements

Bachelor's degree
5-7 years of related experience and/or training
combination of education, experience and training
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to employees, top management, and/or public groups.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to calculate discounts, interest, commissions, proportions, using concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define and resolve problems, collect data, establish facts, an draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
knowledge of Internet software; Spreadsheet software and Word Processing software.
Valid driver’ license issued by the State where assigned.
Ability to travel to the Corporate office and other Branch locations as needed.
The employee must be able to stand, walk, reach with hands and arms, and talk or hear continuously for 8 or more hours at a time.
The employee must be able to use hand to finger, handle, or feel; climb or balance, stoop, kneel, crouch, or crawl, taste or smell for 8 hours or more at a time, and lift and/or move object approximately 25 to 50 pounds from floor level to a height of 6 feet.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
Must taste, touch, and smell finished bakery products and related ingredients.

Nice To Haves

Participation in industry associations a plus.

Responsibilities

Manages all Branch activities in accordance with policies, guidelines, and procedures established by Executive Management.
Manages Branch activities in a way that will achieve both short and long term goals of the Branch and Company.
Develops Branch Strategic Plan, tactics, programs, policies, and procedures to optimize use of facilities, equipment and employees and achieve sales and profit growth as established with Executive Management.
Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates, developing sales programs to meet or exceed goals of branch and company.
Determines Branch product offering and pricing consistent with company strategies and financial expectations.
Supports the promotion and success of the BakeMark brand.
Keeps informed of new training methods, techniques of competitors and pending introduction of new company products to determine training needs for the Branch.
Develops and directs training plans, programs and procedures to ensure current and effective training programs for Branch personnel.
Develops and implements procedures and practices, studies workflow, sequence of operations, and department structures to optimize branch efficiencies.
Oversee manufacturing process.
Prepares Branch plans and operating budgets based on broad corporate goals and growth objectives.
Reviews operating results of designated Branches, compares them to established objectives, and takes steps to ensure that appropriate measures are taken to meet or exceed expectations.
Maintains personal relationships with key accounts.
Maintains a proactive, visible relationship with entire customer base.
Responds to all customer inquiries and requests to insure customer satisfaction.
Directly supervises Branch operations including Sales, Manufacturing, Warehouse, Distribution, Purchasing, and Administrative / Accounting personnel.
Responsible for the overall direction, coordination, and evaluation of these staff in a manner that creates harmony within the workforce, and promoting an attitude that will ensure successful results.
Carries out supervisory responsibilities in accordance with organizational policies and applicable laws.
Responsibilities include interviewing and hiring; planning, assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems
Assists the Vice President of Regional Operations with labor relations including contract negotiations.
Ensures that personnel maintain knowledge and skills level necessary to accomplish Company objectives.
Develop departmental leaders for succession to higher levels or responsibility.
Work closely with Vice President of Human Resource Development to design, develop, and implement departmental training and education programs.