Manager Assistant - Risk Assessment

American Express•New York, NY

6d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Financial Crimes Compliance (GFCC) is an organization within Global Risk & Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company's enterprise-wide GFCC control framework. This Manager Assistant position will report to the Global Head of Financial Crime Risk Assessment and play a critical role in driving operational effectiveness across the team. This role will support the management and oversight of critical business processes while implementing effective structures to support organizational growth. The role will involve supporting staffing and workforce planning, leading internal communications, managing budget activities, contributing to performance management efforts, and promoting consistency in program standards across the organization. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.

Requirements

Sound understanding or relevant experience in a regulatory field or compliance
Exceptional professional communication skills
Business maturity and demonstrated potential to influence at all levels
Familiarity with collaborative tools (e.g. SharePoint, Confluence, etc.) and demonstrated ability to maintain structured documentation, repositories, or knowledge centers
Superior organizational skills and strong attention to detail
Impeccable integrity required for handling confidential information
Rigorous and analytical approach to problem-solving, decision-making, and prioritization
Extensive project management experience and proven ability to take strong initiative and ownership of processes, driving tasks, to completion with minimal oversight
Ability to work autonomously and on multiple projects simultaneously
Sound judgment, strong situational leadership, and strategic, enterprise-focused thinking

Responsibilities

Provide strategic support on a broad range of team priorities
Oversee core team-wide administrative functions, including daily operations, expense management, and coordination of planning and logistics for team meetings
Support staffing processes, including role management, recruitment, and development
Develop communications and presentation materials for executive-level audiences and regulators
Support governance, oversight, and audit functions as well as regulatory affairs
Help implement and reinforce program standards, templates, and processes to ensure consistency and operational alignment
Work closely with the GFCC and other Global Risk & Compliance (GRC) executive offices on strategic and organizational initiatives
Interact effectively with employees at all levels in the organization to strengthen team culture, continuously improve the work environment, and identify and resolve issues
Liaise and build strong partnerships with business leaders, team members, external contacts, and other relevant stakeholders to ensure alignment, and execution of the team's overall priorities

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities