Manager Assistant - Building Materials / Lumberyard

Kirchner Building Centers•Newton, IL

2d•$18 - $22

About The Position

We are seeking a highly motivated Building Materials / Lumberyard Manager Assistant to join our team in Newton, IL. The successful candidate will be responsible for taking care of the customer with their building materials and flooring needs. The Manager Assistant works alongside the Store Manager to ensure store operations are always running effectively and is responsible for daily operations of the store in the Store Manager’s absence. The Manager Assistant must be an exemplary employee, with a driven personality, a passion for success and always displaying and promoting KBC culture. To excel in this role, these qualities of the Building Materials / Lumberyard Manager Assistant are essential: Communication Skills Integrity Honesty Problem Solving Skills Team Player Safety First Mentality Pro-Active Outlook If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Requirements

High school diploma or equivalent.
Strong organizational skills and attention to detail.
Ability to understand how to figure material list and pricing on estimates per customer requests.
Minimum of 1 year of experience in related field.
Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry.
Demonstrate excellent leadership and problem-solving skills.
Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations.
Excellent communication, time management and organizational skills.
Ability to effectively and professionally communicate with customers, vendors and team members.
Ability to safely operate forklifts and other yard equipment; Knowledge of safety regulations and procedures.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
English (Preferred)
Driver's License (Preferred)
Individual must be able to lift and/or move up to 100 pounds.
Must be able to stand, walk, bend for the duration of each shift.
Ability to work in all weather conditions.
Full time schedule includes a rotation of hours on Saturday’s.
Overtime based on business needs.
Working Hours: 7:00am – 5:00pm (hours may vary by location / season; Saturday hours differ and are on a rotation; closed Sunday).

Responsibilities

Lead by example in providing excellent customer service
Build relationships with customers, vendors and team members
Respond to customer inquiries regarding product selection and figuring quotes for projects
Accurately place orders for customer materials, including special orders
Process customer transactions at the point of sale accurately (giving correct change, selecting correct form of payment, ensuring returns are processed correctly etc.)
Work with team to schedule deliveries of materials to customers
Maintain inventory, product displays and pricing information within showroom and lumberyard
Ensure all customer orders are fulfilled accurately and in a timely manner
Understanding of all aspects of lumberyard operations and ability to perform all functions at any time
Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected
keep thorough documentation of any incidents in accordance with company policy
manage inventory and maintain accurate records
Encourage a team environment by providing an enjoyable environment with open-door communication
welcome suggestions from team members
approach each day with enthusiasm and high energy to motivate the team
Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees