Manager, Asset Protection - Multi-Store

Macy's • Fairfax, VA

197d

About The Position

The Multi Store Asset Protection Manager oversees all aspects of Asset Protection and supports company profit objectives and customer service goals. They are responsible for multiple locations with an elevated scope of responsibility, including increased staff levels, higher sales volume, and higher shortage risk. Additionally, they perform other duties as assigned.

Requirements

• Bachelor's degree or equivalent work experience in a related field
• 3-5 years of direct experience required
• Effective written and verbal communication skills
• Ability to draft reports and other communications
• Ability to present to management and internal and external business partners
• Ability to interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent; draw and interpret bar graphs
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

• Lead all Security operations to support company profit objectives and customer service goals
• Protect and monitor company assets, alarms, property, employees, and visitors by enforcing Company and Security Policies
• Hire, train, and supervise the Security Staff
• Manage and develop direct reports for individual growth and performance excellence
• Communicate with Facility Management and MSC Asset Protection on shortage/security issues, recommending solutions as necessary
• Identify causes of shortage within the building, including investigating possible internal and/or external dishonest activity
• Ensure compliance with all Corporate Security Policies and Procedures
• Secure and monitor the movement of trailers in and out of the facility
• Manage Security fulfillment operations, including staff communications, balancing, work assignments, scheduling, throughput levels, and processing standards
• Develop and manage departmental budgets
• Ensure the department meets or exceeds performance requirements in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan
• Review analyses of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives
• Ensure consistent, thorough, and timely communication to subordinates, peers, and senior management
• Write and conduct performance appraisals for security staff
• Provide a safe work environment for staff; develop and enforce safe work practices
• Maintain regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree