(USA) Manager, Asset Protection Hub - Investigations

WalmartBentonville, AR
1d$70,000 - $130,000Onsite

About The Position

The AP Hub is a 24/7 monitoring center supporting the Global Security Operations Center (GSOC), responsible for investigating and monitoring activity across multiple channels within Walmart U.S. operations. This role also includes performing additional duties with the overall GSOC operation as needed to support business objectives. This role will be based at the Home Office campus in Northwest Arkansas. Must be willing to work nights/weekends to fulfill the responsibilities and duties The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Requirements

  • Experienced in fraud prevention, risk mitigation, and investigative practices.
  • Proficient in using Walmart’s fraud detection and research tools.
  • You have experience in Walmart's Supply Chain network and processes.
  • Skilled investigator with expertise in omnichannel, cash, supply chain, and ORC investigations.
  • Highly proficient in reviewing and analyzing CCTV footage.
  • Walmart operations inside and out.
  • Familiar with Walmart’s emergency operations protocols.
  • Build strong relationships with field leadership, law enforcement, and business partners.
  • Comfortable in preparing and presenting materials to executive leadership.
  • Organized, disciplined, and capable of executing complex strategies across multiple workstreams.
  • Option 1: Bachelor’s degree in business management, criminal justice, or related area and 1 year’s experience in asset protection, investigations, operations, logistics, security, audit, project management, or related area.
  • Option 2: 3 years’ experience in asset protection, investigations, operations, logistics, security, audit, project management, or related area.

Nice To Haves

  • Analyzing diverse datasets to inform and support data-driven decision-making.
  • Monitoring high-risk activities and conducting loss investigations across multiple retail locations.

Responsibilities

  • Conduct in-depth investigations into internal and external fraud, with a strong emphasis on identifying and disrupting Supply Chain theft and organized retail crime (ORC) networks.
  • Apply data analysis techniques to uncover actionable insights and trends, supporting proactive threat detection and investigative strategies.
  • Provide critical support to AP GSOC operations during incident response and emergency activations.
  • Monitor real-time activity to detect and assess potential safety risks, security threats, and shrink-related losses.
  • Collaborate with the AP Hub and cross-functional teams to drive effective investigations and coordinate emergency response initiatives.

Benefits

  • Beyond competitive pay, you can receive incentive awards for your performance.
  • Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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