MANAGER and PROMOTIONS and SPC EVENT

Caesars Entertainment • Black Hawk, CO

122d • $56,500

About The Position

The incumbent in this position is responsible for the effective development, management, integration, and execution of all Promotions and Special Events at Horseshoe and Lady Luck Casino located in Black Hawk Colorado, including but not limited to cash and merchandise giveaways, tournaments, high-end events, and gift programs designed to develop and cultivate new and existing slot and table games players. Starting pay is $56,500 per year based on experience.

Requirements

• Ability to obtain and maintain a valid gaming license.
• Knowledge of federal, state and gaming laws and regulations.
• Effective written and verbal communication skills.
• Proficient in Microsoft Excel and Word.
• Strong strategic and analytical skills.
• Thorough knowledge of and experience in promotions planning and execution preferably within a casino environment with a minimum of 3 years' experience.
• Bachelor's Degree in marketing, journalism, communication, advertising or related field preferred.
• In-depth understanding of the management and operations of all casino and tourism business.
• Superb organizational skills.
• Customer service and stage presence skills.

Nice To Haves

• Experience in promotions preferably within a casino environment.
• An equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.

Responsibilities

• Staff, schedule, evaluate, train, develop and monitor subordinate personnel.
• Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel.
• Understand department objectives, standards, guidelines and budget to achieve effective management of department.
• Develop, plan and execute all promotional programs and special events for Horseshoe.
• Prepare pro-formas on promotions and events to determine worthiness.
• Monitor financial figures for future promotions.
• Perform post analysis of efficiency and profitability of all promotional programs and special events.
• Host guests and accommodate their needs within program guidelines to ensure guest satisfaction and encourage return visits.
• Communicate goals and needs in order to facilitate planning for property's promotional programs.
• Comply with property's standards, guidelines, and objectives and maintain administrative processes to ensure proper planning and efficient operation of department functions.
• Meet and communicate with other departments to facilitate planning for fulfilling their casino promotion and special event needs.
• Research, contact and arrange for vendors to execute special needs.
• Oversee all outside vendors in the execution of agreed-upon contracts.
• Communicate all promotions to the surrounding St. Louis market by closely working with Database Marketing and Advertising departments.
• Determine equipment necessary for activities to ensure timely procurement of necessary parts and that par inventory is maintained.
• Secure high-level prize insurance.
• Effectively plan, organize and prioritize a heavy workload with competing priorities.
• Maintain a level of professionalism that will make guests want to return to Horseshoe.
• Anticipate the guest's needs and respond appropriately with a sense of urgency.
• Actively work as a goodwill ambassador of Horseshoe.
• Effectively communicate with management in order to fulfill and address any issues.
• Assist the marketing staff with the execution of marketing programs.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree