Manager, Analytics & Reporting / Nursing

South Shore Health•Weymouth, MA

About The Position

The Manager, Analytics & Reporting advances data-driven workforce and resource management through analytics, benchmarking, and operational performance improvement. This role partners closely with Nursing, Finance, and Operations leadership to support integrating data from Epic, Workday, API, Strata, and other hospital systems to create actionable insights that improve operational efficiency, workforce utilization, and patient outcomes. The Manager serves as a liaison between Finance and Nursing, translating financial and operational data into meaningful decision support tools that empower nurse leaders to manage staffing and workload effectively, aligning labor utilization with patient volume, creating business plans, assisting with non-labor product and service management assessments and quality outcomes.

Requirements

Bachelor’s degree in Finance, Healthcare Administration, Business, or related field.
Minimum 3–5 years of progressively responsible experience in healthcare finance, decision support, or analytics.
Demonstrated expertise in hospital productivity, cost accounting, and performance reporting.
Experience with decision support systems such as Strata, EPSi, or Syntellis.
Working knowledge of Epic, Workday, or equivalent EHR and workforce systems.
Strong analytical and problem-solving skills with ability to synthesize data from multiple sources.
Intermediate to advanced proficiency in Excel, Power BI, and data visualization tools.
Analytical & Financial Acumen: Ability to interpret and present financial, operational, and clinical data for strategic decision-making.
Leadership & Collaboration: Strong ability to engage stakeholders across clinical and administrative functions.
Systems Thinking: Understanding of data relationships between GL, payroll, and patient-level costing systems.
Change Management: Capable of leading cross-functional initiatives to improve efficiency and data-driven performance.
Communication: Clear, concise, and persuasive communication of complex analyses to leadership audiences.
Continuous Improvement: Drives automation, standardization, and best practices in analytics and reporting.

Nice To Haves

Master’s degree or MBA in Healthcare Administration, Business, or related discipline.
Knowledge of labor management concepts (e.g., Hours per Patient Day, flexing, benchmarking).
Experience leading or supporting decision support, management reporting and productivity analytics in a hospital setting.

Responsibilities

Strategic Decision Support & Analytics Lead the optimization and maintenance of the hospital’s decision support systems, including data integration between Strata, Epic, Workday, and related platforms.
Oversee cost model construction, allocation logic, and data validation to ensure accurate patient-level costing and profitability reporting by service line, department, or cohort.
Partner with operational and clinical leaders to review cost center structures and promote alignment between expenses, revenue, and functional business units.
Develop and refine key performance metrics, benchmarks, and flex variance analytics for management reporting.
Direct the aggregation, validation, and presentation of financial and clinical data to support strategic planning, budgeting, and program evaluation.
Provide actionable insights on financial and operational performance, identifying trends and opportunities for improvement.
Operational & Financial Leadership Oversee reconciliation and validation processes between source systems (Epic, Workday, GL) and Strata datasets to ensure data integrity.
Collaborate with Finance, Accounting, and IT to align general ledger accounts, cost centers, and payroll data for accurate financial and productivity reporting.
Lead the development and delivery of management dashboards that monitor labor efficiency, cost per unit of service, and productivity metrics.
Support operational departments in developing and managing comprehensive staffing, labor management, and productivity models.
Oversee the creation of detailed financial and operational variance analyses to inform leadership decision-making.
Partner with HR and department leaders to project workforce impacts from hiring, agency staffing, orientees, and turnover.
Ensure proper cost allocation methodologies to measure service line and departmental profitability.
Reporting, Education & Collaboration Provide oversight and strategic direction for report development and dashboard automation across departments.
Lead education and training efforts to promote data literacy, empowering operational and nursing leaders to interpret and act upon financial and productivity data.
Collaborate with Operations leadership to standardize reporting definitions and ensure consistency in volume, labor, and cost measures.
Communicate complex analytical findings in a clear, actionable manner for senior leadership audiences.
Mentor and guide analysts and financial staff, fostering professional development and consistency in analytics practices.
System Integration & Continuous Improvement Partner with IT and Finance teams to enhance system interfaces and data flows between Epic, Workday, and Strata.
Champion continuous improvement in analytics processes, driving automation, dashboard development, and reporting standardization.
Collaborate with Strata and internal stakeholders on optimization initiatives, including volume methodology alignment, benchmarking participation, and decision support model refinement.
Participate in or lead cross-functional projects to improve forecasting, budgeting, and productivity processes.
Identify opportunities to expand use of interactive BI tools and streamline manual reporting workflows.