Manager Ambulatory Operations

Cooper University Health Care•Voorhees, NJ

42d

About The Position

Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances.

Requirements

Minimum 3 years' experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered.
Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives.
Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics.
Knowledge and ability to utilize electronic health record in order to monitor key proactive statistics, patient access metrics and clinic operations.
Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel.
Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting.
Strong knowledge of principles and practices of business/medical administration, management and relationship management.
Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing.