Manager - Airport Operations Safety Management System

United Airlines • Chicago, IL

2d

About The Position

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
Job overview and responsibilities
The Airport Operations (AO) Safety Management System (SMS) Manager is responsible for facilitating, advising, and training Safety Risk Management (SRM) for AO Operations ground safety. Additionally, the SMS Manager will liaise with other United Airlines' divisions as a safety subject matter expert pertaining to projects, processes, procedures, and safety/regulatory items. This role will regularly engage with senior levels of leadership and will require a level of comfort in having complex discourse at an Executive level.

Requirements

• Bachelor's degree or 4 years of relevant work experience
• MITRE SMS Principles Certification
• Working knowledge of aviation industry
• 3+ years of Aviation SMS experience
• A track record of leading multiple parties through difficult conversations
• Strong oral and written communication skills
• Strong presentation and facilitation skills
• Project management
• Time management
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Nice To Haves

• Bachelor's degree
• Knowledge of airport and catering operations
• 4-5 years of Aviation SMS experience
• Experience with navigating the ETQ database
• Mediation experience
• History of holding others accountable to safety commitments
• Ability to identify, analyze and communicate key metrics that determine the health and development of an SMS culture
• United SMS Comprehensive Training, OSHA 10/30 or 511
• CAPA tracking and reporting tools

Responsibilities

• Facilitate Safety Risk Management (SRM) hazard identification and risk assessments with Airport Operations and other internal divisions
• Develop, coordinate, and lead divisional Safety Action Team (SAT) and Safety Round Table (SRT) meetings
• Represent AO for various Corporate SMS/safety development and strategy meetings (USAT, ISRT, Other Division SRTs)
• Summarize and report Airport Operations' SMS updates to Executive leadership
• Safety Assurance: Analyze, prioritize, and audit documented risk assessments to ensure mitigation plans have been completed
• Identify and ensure division SMS leadership and frontline training needs are met to ensure compliance with 14 CFR Part 5

Benefits

• medical
• dental
• vision
• life
• accident & disability
• parental leave
• employee assistance program
• commuter
• paid holidays
• paid time off
• 401(k) and flight privileges

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees