DSV-posted 4 months ago
$77,500 - $116,500/Yr
Full-time • Mid Level
Lancaster, TX
Support Activities for Transportation

The Air Export Manager oversees all aspects of the export process for air cargo, ensuring efficient and timely delivery while maintaining compliance with regulations. This role requires strong leadership, communication, and problem-solving skills and a deep understanding of airfreight logistics and industry standards.

  • Oversee the air export process, including the preparation of shipping documents, customs clearance, and bookings with air carriers.
  • Coordinate with freight forwarders, airlines, customs brokers, and other service providers to ensure efficient cargo delivery.
  • Manage relationships with customers, vendors, and third-party service providers to deliver exceptional service and ensure satisfaction.
  • Address and resolve customer inquiries and concerns promptly.
  • Ensure compliance with all relevant regulations, including customs and trade laws.
  • Stay informed about changes in airfreight regulations and export controls.
  • Develop and implement policies and procedures to improve efficiency and service quality.
  • Identify and execute process improvements to reduce costs and enhance customer satisfaction.
  • Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality.
  • Analyze performance data to identify trends and areas for improvement.
  • Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.
  • 5 years of experience in freight forwarding, logistics, or a related field is preferred.
  • Prior experience in air exports and supervisory roles is highly desirable.
  • Familiarity with air freight regulations, customs requirements, and export controls.
  • Knowledge of shipping routes and schedules.
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • paid_holidays
  • tuition_reimbursement
  • professional_development
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