Manager - AI Strategy & Solutions Delivery

Mastercard • Arlington, VA

3d

About The Position

Reporting to VP, AI Center of Excellence, this role drives enterprise-scale AI and automation strategy and execution. You’ll define the roadmap, architect solutions, and lead cross-functional delivery to unlock measurable efficiency and innovation. Sitting at the intersection of product leadership, technical program management, and intelligent solutions architecture, you’ll deliver agentic automation and AI solutions from strategy and portfolio shaping to solution delivery and operating model design. You will work hands on with data scientists, ML and platform engineers, and senior business leaders to deliver high impact use cases; and, when the use case calls for it, lead data science teams in model developing in shaping modeling strategy, evaluation frameworks, and production pathways to value. This role is designed for a leader who can move from whiteboard to working solution to scaled adoption, while keeping value capture, safety, and sustainability front and center. This role is responsible for ensuring value creation by (a) developing long term strategies to build AI solutions that maximize business value, (b) enabling rapid and iterative execution of AI projects, and (c) augmenting our innovative AI operating model by creating processes, establishing standards, and contributing thought leadership.

Requirements

• Years using data and AI to solve complex business problems and drive measurable impact in large, regulated environments.
• Proven track record influencing and aligning executives and cross functional teams to deliver outcomes at portfolio scale.
• Hands on leadership of technology strategies in AI/ML, analytics, BI, and automation—spanning both low code (e.g., Copilot Studio/Power Platform) and pro code stacks.
• Strong communicator—executive presence, crisp storytelling, and the ability to translate complex technical concepts into actionable business strategy.
• Familiarity with large datasets, ML modeling, and modern AI patterns (LLMs, RAG, vector databases, embeddings, prompt/response optimization, agents & tools).
• Practical understanding of evaluation and safety for LLM/ML solutions (offline/online testing, adversarial testing, guardrails, telemetry, policy enforcement).
• Comfortable with analytics scripting (Python/R preferred) and data/ML platforms (e.g., Azure, AWS, Databricks/Snowflake, MLflow, feature stores, CI/CD).
• Deep experience with Agile at scale and TBM/portfolio practices; adept at structuring multi horizon investment cases and benefits realization.
• Bachelor’s degree in Computer Science, Engineering, or related; Master’s preferred—or equivalent practical experience.

Nice To Haves

• Payments/financial services experience preferred (PCI, data privacy, model risk management, compliance).

Responsibilities

• Developing AI-driven strategies to support business value
• Enabling rapid and iterative delivery of AI solutions with consistent value creation
• Advancing our innovative operating model for AI teams

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees