Manager, AI Enablement & Engagement

Comcast•Philadelphia, PA

29d

About The Position

The Manager, AI Enablement & Engagement, will lead efforts to accelerate enterprise-wide adoption of Artificial Intelligence at Comcast by empowering leaders and teams to integrate AI into daily decision-making, workflows, and strategic initiatives. This role focuses on enabling senior executives to confidently leverage AI tools, driving organizational transformation, and cultivating a culture where AI fluency becomes a core leadership capability. As a trusted partner to business leaders and cross-functional teams, the Manager will design and deliver our AI enablement program for Executives, oversee scalable AI training initiatives, and connect adoption strategies to measurable business outcomes. The ideal candidate combines deep curiosity for emerging AI technologies with exceptional communication and change management skills. As a member of the AI Enablement & Engagement workstream within the AI Strategy & Transformation team, the Manager will shape and lead AI enablement experiences for Comcast's most senior leaders while building systems to scale AI literacy and adoption across the enterprise. The role bridges business and technology - translating complex AI concepts into accessible, actionable insights, and empowering employees at every level to work smarter, faster, and more creatively through AI. This position requires a mix of executive engagement, strategic planning, and hands-on delivery. The Manager will operate as both an advisor and builder, helping to define the roadmap for AI enablement and creating the playbooks, experiences, and content that make AI practical, responsible, and transformative for Comcast.

Requirements

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field (or equivalent experience)
4-6 years of experience in technology enablement, consulting, or digital transformation, including direct engagement with senior executives
Proven experience designing and delivering executive learning or advisory programs focused on technology adoption or business transformation
Strong business acumen and ability to connect AI capabilities to strategic priorities and measurable outcomes
Exceptional communication and storytelling skills - capable of making complex topics engaging, actionable, and relevant
Deep curiosity for AI trends, emerging tools, and the future of work; hands-on familiarity with platforms such as Microsoft Copilot, ChatGPT, and Notion AI
Demonstrated success influencing senior stakeholders and leading cross-functional initiatives in large, matrixed organizations
Comfort navigating ambiguity, prioritizing effectively, and adapting in a fast-evolving landscape
Ability to travel for in-person leadership engagements as required

Nice To Haves

Experience in enterprise learning, change management, or digital transformation leadership
Knowledge of AI governance, ethical use frameworks, or enterprise tool enablement strategies
Proficiency in analytics and data visualization tools (e.g., Power BI, Tableau)
MBA or equivalent advanced degree
Familiarity with Comcast's culture and operating model

Responsibilities

Serve as a strategic advisor and personal AI enabler for Comcast leaders, supporting experimentation, adoption, and integration of tools such as Microsoft Copilot, ChatGPT, and emerging AI platforms
Design and deliver high-impact executive training sessions, demos, and 1:1 coaching experiences that connect AI directly to leadership workflows and decision-making
Create tailored materials and onboarding experiences that make AI approachable, intuitive, and tied to measurable business value
Partner with senior leaders to identify and pilot AI use cases that drive productivity, enhance customer experience, and strengthen competitive advantage
Act as a thought leader and storyteller, translating complex AI concepts into actionable business insights and compelling narratives for non-technical audiences
Collaborate with IT, Cybersecurity, and AI Center of Excellence teams to resolve real-time challenges and ensure seamless executive experiences with new AI tools
Support the design and deployment of scalable AI training programs, from foundational learning to advanced certification pathways
Oversee content strategy for enterprise AI enablement - ensuring training materials, playbooks, and communications remain current, engaging, and aligned to business priorities
Partner with Learning & Development, HR, Internal Communications, and business units to embed AI learning into leadership development, onboarding, and talent initiatives
Measure learning effectiveness and iterate on training delivery using adoption metrics and feedback loops
Define and track success metrics for AI enablement, including engagement, adoption, and business impact across leadership cohorts and broader employee segments
Partner with Enterprise BI to produce executive-ready dashboards and progress reporting against AI adoption KPIs
Translate insights into strategic recommendations for continuous improvement and future enablement investments
Ensure alignment with Comcast's enterprise AI strategy and governance frameworks
Drive initiatives that embed AI into Comcast's culture - including AI Champions program and internal community-building events such as hackathons, share sessions and recognition programs
Lead responsible AI adoption and cultivate enthusiasm for innovation through storytelling and visible leadership engagement
Identify and elevate success stories that inspire confidence and accelerate adoption across the organization.

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.

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