Fidelity-posted 4 days ago
Full-time • Manager
Hybrid • Boston, MA
5,001-10,000 employees

The Role Are you passionate about using your analytical skills to uncover insights that drive business strategy and success? If yes, we want you to join our upbeat and hardworking team, empowering digital customer experience and product development business partners with strategic insights to enable objective, data-driven decisions. The actionable insights you deliver will inform Fidelity’s digital initiatives and strategy and make a real-world difference for Fidelity’s 40 million individual investors. The Team We are looking for an accomplished, collaborative, and creative analytics professional to join the Advanced Analytics and Customer Insights team, supporting Fidelity’s Digital Channels. Your subject matter expertise in analytics will play a critical role in optimizing a personalized digital experience for Fidelity’s clients.

  • 3+ years of experience analyzing data, developing reporting capabilities, and delivering insights to inform business decisions
  • An analytical mindset with a range of business analysis, data analysis, and technical skills to generate a deep understanding of our customers’ digital interactions
  • Proficiency with digital analytics tools (e.g., Adobe Analytics) and database querying (e.g., SQL, Snowflake) to synthesize data from disparate sources
  • Experience in designing and developing data visualizations and dashboards (e.g., Tableau)
  • Natural intellectual curiosity and initiative for learning new skills and capabilities
  • Bachelor’s degree required
  • MBA or an MS degree in a quantitative / technical field such as Business or Data Analytics, Economics, Statistics a plus
  • comprehensive health care coverage and emotional well-being support
  • market-leading retirement
  • generous paid time off and parental leave
  • charitable giving employee match program
  • educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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