Manager Acute Care

Trinity Health

1d

About The Position

The Manager of Acute Care Management is responsible for operationalizing strategies set by the Director of Acute Care Management to ensure efficient, high-quality care coordination across the continuum. This role oversees daily operations for care coordination, utilization review, discharge planning, social services, and complex care management. The Manager leads a team of working supervisors who assist in managing frontline staff and executing key departmental responsibilities.

Requirements

• Bachelor’s degree required in Nursing, Social Work, or related discipline.
• RN or applicable licensure for discipline (e.g., Social Work.)
• Minimum 5 years in care coordination or case management leadership.
• Strong project management, data analysis, and problem-solving skills.
• Ability to demonstrate leadership of team and management of relationships with internal and external customers.
• Strong proficiency in EHR and Microsoft Office suite including Word, Excel, Outlook, PowerPoint, Access, and SharePoint.
• High degree of effective oral and written communication skills.

Responsibilities

• Implement strategic initiatives and standard workflows as directed by the Director.
• Provide leadership and guidance to working supervisors overseeing care coordination, utilization review, social services, and complex care.
• Manage daily operations, staffing, and scheduling across multiple campuses.
• Monitor performance metrics and report outcomes to leadership.
• Lead process improvement activities to enhance care coordination and patient flow.
• Ensure compliance with regulatory standards and organizational policies.
• Serve as liaison between interdisciplinary teams, providers, and community resources.
• Support staff development through training, competency assessments, and performance reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager