Manager, Accounting - Bond and Specialty Insurance Claim Operations

Travelers • Hartford, AR

3d

About The Position

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Operations team partners with BSI Claim staff as well as financial and operations specialists throughout the Enterprise to ensure that the finance, compliance, information delivery and technology needs of the organization are met. As a valued member of our team, you will provide guidance and direction to the Cash Desk team and be responsible for the research, processing, and reconciliation of incoming and outgoing funds for BSI Claim. This role will manage all cash related processing in the Claim system and the General Ledger including stops/voids and escheat activity and be accountable for workload, workflow, and customer service to maximize cash desk efficiency.

Requirements

• Three years of finance, accounting, financial planning, or related experience.

Nice To Haves

• 3-5 years experience in a financial services or operations environment.
• 2 years of management experience.
• Bachelor's degree in finance or accounting.
• Intermediate proficiency with Microsoft Office products (Excel, Word, PowerPoint, Outlook, Access)
• Detail-orientation and ability to focus on quality of information and demonstrates accuracy in all areas of responsibility.
• General knowledge of internal controls.
• Customer focus to provide service excellence to internal or external business partners.
• Ability to apply basic accounting and financial concepts to financial systems and processes.
• Demonstrated leadership and strong interpersonal skills.
• Demonstrated experience effectively coaching/mentoring staff and delegating responsibility appropriately.
• Ability to think strategically and use judgement to resolve issues as they arise.
• Manage multiple projects simultaneously and follow through to ensure timely completion.

Responsibilities

• Oversee incoming fund application or research, claim system receipt processing, and bank deposit activity.
• Oversee processing and delivery of outgoing claim settlement and expense payments (checks, Wires, ACH).
• Manage the claim operation help desk.
• Conduct a review for accuracy and completeness and approve internal management based financial reporting, both routine and ad hoc for complete and consistent results with corporate policies and standards.
• Approve journal entries and reconciliation of balance sheet accounts.
• Monitor operations to ensure compliance with governmental requirements, external environment, and competitive landscape.
• Serve as liaison with Global Treasury and other financial business partners on banking matters.
• Stay abreast of new product information and system changes.
• Lead the effective implementation of new technologies and the utilization of existing systems and provide management information reports as required.
• Lead and/or participate in business strategy to continually enhance operational effectiveness and achieve business objectives.
• As a manager of people, effectively oversee and engage direct reports and perform management activities such as performance management, career development, and talent acquisition.
• Coach employees toward business performance standards, individual performance, and development objectives.
• Perform other duties as assigned.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees