Manager, Account Rep, MCCF Merchant Success

Amazon • New York, NY

27d

About The Position

Amazon has spent years building one of the world’s most efficient and optimized
supply chains. The Multichannel Commerce Fulfillment Org (MCCF) will build on
that foundation and continue to innovate the warehousing and delivery to enable
Merchants of all sizes to scale their supply chains.

This Manager will create, own, and implement a strategy by leading a team to
onboard strategic partners onto the MCCF products, creating strong partnerships
with rapidly growing the businesses. You will own the business strategy for the
group, working to create mutual goals, individualized agreements with
integrators, and a build long term roadmap to fulfill the growth of this
strategic customer segment.

The ideal candidate is a strong influencer and will own bridging alignment
across internal and external stakeholders. They will be responsible for drafting
a business plans to obtain resource investment across ops, tech or other partner
teams. They will have success in exceeding sales targets using a consultative,
solutions-focused approach. Experience selling nascent products/services into
new markets is strongly desired. Candidates must have superior communication and
presentation skills, a strong working knowledge of Excel and MS Office
applications, an ability to thrive in an ambiguous environment and be very
passionate about driving merchant success.

Requirements

• 5+ years of business development, direct technology services sales, partnership management, or sourcing new business experience
• Experience in business development, direct technology services sales, partnership management, or sourcing new business
• 5+ years of people management experience

Nice To Haves

• Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams

Responsibilities

• Lead Account Representatives focused on business development, account management, and partnership development.
• Own topline performance of this business segment, including reporting of acquisitions against targets, and developer integration metrics internally and to Amazon leadership.
• Liaise with MCCF Product, Operations and Tech teams to ensure roadmaps are aligned with strategy.
• Work with Business Strategy and marketing team to ensure necessary materials are created to support recruitment goals.
• Build and maintain a presence for Amazon’s Multi-Channel fulfillment program, through attendance at industry conferences, events, etc.
• Set strategic vision and communicate progress and objectives to upper management.
• Gather, interpret and apply a wide range of data to meet business objectives.
• Prioritize in an ambiguous, complex, fast-paced environment.
• Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed