Manager, Accommodations Stakeholder Relations

LA28•Los Angeles, CA

4d•$88,000 - $115,000

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Manager, Accommodations Stakeholder Relations: The Manager, Accommodations Stakeholder Relations will support the Senior Manager in managing key relationships with International Federations and other Olympic & Paralympic stakeholders to ensure the successful delivery of LA28’s accommodations plan. This role is central to the planning and execution of accommodations for IFs, including engagement with hotels, coordination of site visits, and facilitation of the Accommodation Management System (AMS). The role is goal-oriented and focused on delivering seamless stakeholder engagement, accurate data and reporting, timely coordination of hotel allocations, and operational support for LA28’s accommodations priorities. This position requires strong communication skills, ability to manage expectations, comfort in fast-paced event environments, and proficiency with data management tools such as Excel and Smartsheet.

Requirements

5+ years of experience in stakeholder or client relationship management, ideally in a sports or large-scale event environment.
Strong proficiency in Excel, Smartsheet, and other data management tools.
Familiarity with hotel operations, contracts, and/or accommodations planning is preferred.
Experience managing projects, timelines, and complex datasets.
Comfortable working in a fast-paced, high-pressure environment, especially around sports events or large-scale operational projects.

Nice To Haves

Excellent verbal and written communication skills.
Ability to manage expectations and resolve issues proactively.
Strong organizational, problem-solving, and project coordination skills.
Passion for sports and understanding of event timelines, operational needs, and stakeholder dynamics.
Ability to work collaboratively with internal and external teams.

Responsibilities

Build and maintain strong, respectful relationships with Olympic and Paralympics Key stakeholders and hotel partners.
Serve as the primary point of contact for assigned stakeholders, managing engagement, incoming questions, and problem resolution.
Organize and facilitate hotel site visits, ensuring stakeholders have a clear understanding of accommodation offerings.
Foster collaboration and alignment with hotel partners to meet LA28 accommodations objectives.
Support the creation and execution of Accommodations Games Guides and communication plans for stakeholders.
Understand and address the key accommodation and operational needs of IF stakeholders.
Liaise with internal teams to gather feedback and ensure alignment of allocation plans.
Facilitate stakeholder interactions with the Accommodation Management System (AMS).
Collect, track, and facilitate Accommodation Allocation Agreements and Invoices.
Identify and escalate issues to the broader accommodations team when needed.
Input and manage rate gathering from hotels, maintaining accurate and up-to-date data.
Manage the IF stakeholder group’s project plan, coordinating with internal teams and external partners to meet timelines.
Prepare presentations and reports for staff and stakeholders.
Track critical action items and follow-ups from key meetings.
Support hotel releases and invoice management, ensuring accuracy, timeliness, and adherence to agreements.
Maintain and manage accommodations data in Excel, Smartsheet, and other tools to enable informed decision-making and efficient workflow.