Manager 3, Fraud Risk Strategy Fintech Consumer Risk

Intuit • New York, NY

8d

About The Position

Intuit's Consumer Group — which includes TurboTax and Credit Karma Money — empowers millions of individuals to take control of their financial lives. As we expand into consumer banking and lending, we are seeking a strategic and analytical fraud leader to drive our fraud prevention and dispute management strategy across money-out channels such as debit cards, mobile check deposit (MRDC), instant transfers, peer-to-peer payments, ATMs, digital wallets and stable coins. This leader will manage a team of high-performing managers and Fraud Risk Analysts, developing innovative, data-driven strategies to minimize fraud losses and ensure a secure and seamless experience for our customers.

Requirements

• 10+ years of experience in fraud risk management, consumer lending, or fintech risk — with a focus on money movement products and dispute handling.
• Demonstrated success leading and developing analytical teams in high-growth or regulated environments.
• Expertise with fraud analytics tools and programming languages (Python, R, SQL, SAS) and proficiency in BI platforms (Tableau, Quicksight, Databricks).
• Strong understanding of payment ecosystems, fraud typologies, dispute processes, and regulatory frameworks (Reg E, Reg Z, etc.).
• Proven ability to manage multiple priorities in a fast-paced, matrixed organization while influencing stakeholders across functions.
• Exceptional communication and storytelling skills , with the ability to translate complex analytics into clear business strategies.
• Bachelor's degree in a quantitative field (Economics, Statistics, Engineering, etc.); advanced degree preferred.

Nice To Haves

• Experience in FinTech, Consumer Banking, or Digital Payments strongly preferred.

Responsibilities

• Strategic Leadership & Execution Lead and Inspire: Manage and mentor a team of Fraud Risk Analysts focused on money-out fraud prevention and dispute management across consumer financial products.
• Set the Vision: Define and execute the fraud risk strategy for money movement channels, ensuring alignment with the Consumer Group's overall risk appetite and business goals.
• Fraud Policy Development: Design and continuously enhance fraud risk frameworks, procedures, and controls, ensuring compliance with regulatory standards and operational effectiveness.
• Loss Management: Own and manage fraud loss outcomes for money-out channels, driving accountability and continuous improvement to stay within approved thresholds.
• Cross-Functional Collaboration Partner closely with Product, Compliance, Engineering, Operations, and Data Science teams to embed fraud risk management into product design and customer experiences.
• Collaborate with external partners — including banks, networks, and regulatory bodies — to strengthen fraud defenses and dispute resolution processes.
• Serve as a key representative of the Consumer Fraud & Risk organization in internal committees and external engagements.
• Data-Driven Fraud Solutions Leverage big data, AI/ML models, and behavioral analytics to detect and mitigate emerging fraud patterns across debit cards, instant transfers, P2P, and digital wallet transactions.
• Conduct root-cause and trend analyses to uncover vulnerabilities and design targeted fraud prevention strategies.
• Evaluate new vendors, tools, and data sources , building business cases to enhance fraud detection and dispute management capabilities.
• Risk Analytics & Insights Monitor portfolio health across all money-out channels; identify key fraud drivers and emerging risks.
• Deliver actionable insights and reporting to senior leadership on fraud trends, operational performance, and mitigation effectiveness.
• Team Development & Leadership Coach, develop, and empower team members to deliver innovative, data-backed fraud solutions.
• Foster a culture of proactive risk management, accountability, and analytical rigor within the team.

Benefits

• This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees