Manager 1, Enterprise Direct Sales - Base Accounts

Comcast • Everett, WA

23h

About The Position

Comcast, a Fortune 50 leader in media and technology, is seeking a Manager 1 for Enterprise Direct Sales - Base Accounts. This role is responsible for effectively managing and overseeing the sale of integrated communication services to enterprise customers, including multi-site regional businesses or national accounts. The manager will maximize sales revenues and business objectives consistently, ensuring the end-to-end experience expectations of these enterprise customers are met and exceeded. Additionally, the position involves managing and developing sales professionals to drive growth within the business.

Requirements

• Excellent written and oral communications, interpersonal skills and planning, presentation and organizational skills.
• 5-7 Years Relevant Work Experience

Nice To Haves

• Bachelor's Degree

Responsibilities

• Ensures and develops a consultative business-to-business sales culture through strong leadership and coaching.
• Leads through example by modeling the Company values.
• Evaluates effectiveness of Enterprise Account Managers and implements necessary changes to ensure effective customer account management, including upselling/cross selling and new product revenue growth.
• Maintains excellent knowledge of Company's products/services, pricing practices and selling skills to effectively manage a team Enterprise Account Managers and deployment of new products and services to grow business within our existing customer base.
• Ensures competence and continuity of qualified Enterprise Account Managers through optimum selection, training and development, appraisal and motivation techniques.
• Develops, plans and coordinates sale promotions and incentives to meet business goals and objectives.
• Ensures team and individual rep achievement of all sales, plus quality, goals and standards.
• Monitors employee performance, counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis.
• Addresses personnel issues/performance issues in accordance with Company policy.
• Prepares, analyzes and maintains records of individual (as well as group) sales and performance activities relative to business goals and objectives.
• Ensures accurate forecasts of annual, quarterly and monthly revenue and unit numbers.
• Designs, implements and manages overall assigned account team structure.
• Coordinates efforts with other internal teams and groups throughout regional system to ensure effectiveness and efficiency.
• Possesses excellent written and oral communications, interpersonal skills and planning, presentation and organizational skills.
• Coaches, develops, appraises and motivates individual sales representatives to achieve and exceed assigned objectives.
• Educates sales professionals in sales planning tactics to support their enterprise success by assuring compliance with organizational efficiency through excellent time management, decision-making and relationship building skills.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• Best-in-class Benefits to eligible employees.
• Most sales positions are eligible for a Commission under the terms of an applicable plan.
• Most non-sales positions are eligible for a Bonus.
• Benefits connect you to the support you need when it matters most, and should help you care for those who matter most.
• Benefits provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager