Management Trainee - Albany, NY

Trustco Bank•Village of Colonie, NY

About The Position

Trustco Bank offers a career-defining opportunity for a dynamic and driven individual seeking a fast track to branch leadership. This accelerated Management Trainee program provides comprehensive, hands-on experience across all key banking operations. Following successful completion, you will assume the role of Branch Manager I, where you will be empowered to drive growth, lead a team, and make a tangible impact on your community and our customers' financial success. This is more than a job; it's a launchpad for your career in community banking.

Requirements

High School Diploma or equivalent
Proven supervisory and leadership experience
Strong customer service background
Cash handling expertise
Excellent verbal communication skills
Fluent in English; bilingual a plus
Access to reliable transportation
Well-organized and adept at managing multiple priorities
Team-oriented with the ability to thrive in collaborative environments
Ability to lift 10–20 lbs., stand for extended periods.

Nice To Haves

Bachelor’s degree.
Previous banking or financial services experience
Familiarity with residential mortgages, IRA services, and personal banking products

Responsibilities

Rotational Leadership Training: Immerse yourself in a dynamic training program, gaining deep insights into every facet of our bank's internal department. This holistic experience is designed to build a solid foundation for your future leadership role.
Seamless Transition to Branch Management: Upon completion of your training, step into the Branch Manager I role with the full knowledge and authority to lead and inspire a high-performing team.
Cultivate a High-Performance Team: Be responsible for recruiting, hiring, and developing your branch staff. You will provide guidance, coaching, and motivation to foster a sales and service-oriented culture.
Grow the Bank's Portfolio: Play a key role in developing new deposit and loan business, retaining customer relationships, and originating residential mortgage applications. Your efforts will directly contribute to achieving branch and bank-wide goals.
Lead Customer Experience: Provide a superior level of customer service, building strong, lasting relationships with both new and existing customers. You will be the face of Trustco Bank in your community, actively increasing visibility and engagement.
Operational Excellence and Risk Management: Ensure the smooth and efficient daily operation of the branch by overseeing processes, maintaining security controls, and ensuring compliance with all banking policies and regulations.
Community Engagement: Represent the bank by participating in community affairs, strengthening the bank's local ties and enhancing business opportunities.
Continuous Development: Enhance your banking and sales proficiency through ongoing internal and external training, as well as continuing education opportunities.