MANAGEMENT SERVICES TECHNICIAN

State of California • Rancho Cordova, CA

81d • Hybrid

About The Position

The California Student Aid Commission is searching for a Management Services Technician (MST). In this role, you will provide high-level customer service to high schools, colleges, and universities, via phone and email daily. You will respond to grant programs and other less complex financial aid issues using excellent oral and written communication skills.

You will find additional information about the job in the Duty Statement.

Nice To Haves

• Provide outstanding customer service.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office software packages.
• Strong interpersonal and organizational skills.
• Work well independently and as part of a team.
• Able to handle multiple tasks and changing priorities.

Responsibilities

• Provide high-level customer service to high schools, colleges, and universities, via phone and email daily.
• Respond to grant programs and other less complex financial aid issues using excellent oral and written communication skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees