Management Consulting Supervisor, Tech Sector Advisory

RSM US LLP•Philadelphia, PA

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. As a Management Consulting Supervisor at RSM, you will work with Tech Sector clients while managing staff to deliver projects on time, on budget and in line with client expectations. RSM's Management Consulting, Tech Sector Advisory Group provides strategy and advisory assistance to improve the overall operational effectiveness of SaaS organizations. Key service offerings include: Customer and Channel Partner Strategy Operational Effectiveness Assessments across key functions Business process optimization Business process unification Managed services – Continuous performance improvement

Requirements

Bachelor’s degree required
SaaS industry experience either with a consulting firm or direct within industry in an operational role
Minimum 4 years’ experience working in a large organization, professional services firm or CPA firm
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Executive presence and an understanding of stakeholder / client relationship management
Ability to travel > 50 % locally and internationally
Strong oral and written communication skills, including presentation skills

Nice To Haves

Proven skills as a team member, team lead or project manager on at least one full life cycle implementation
Experience in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines
Experience in the development of teams and staff
Committed to gaining exposure to multiple industries
History of collaborating with clients and other professional services areas
Industry or profession focused certification (i.e. Six Sigma / CPA, PMP)

Responsibilities

Lead the execution of projects to help optimize all elements of a SaaS company including but not limited to: Sales Operations, Renewal Management, Customer Success, Services & Support, Finance
Expert understanding in SaaS company value creation and business operations including business process improvement, post-merger integration, end-to-end automation, technology architecture and strategy
Foundational understanding of corporate finance, accounting, management reporting, and business analysis
Subject matter expert in cross-functional business processes including: Lead to Quote, Quote to Order, Renewals, Order to Cash, Customer Success, Customer Journey, Services & Support
Strong at bringing together cross-functional teams, aligning around decisions and making recommendations to executive teams on business improvements
Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes
Regularly involved in internal and external business development activities and identifies new opportunities through various channels
Understand firm capabilities and ability to expand client service across lines of business
Build client relationships and deliver quality client services.
Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment

Benefits

At RSM, we offer a competitive benefits and compensation package for all our people.
We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume