Management Consultant

Sphinx•San Francisco, CA

20h

About The Position

We're automating onboardings in finance with AI agents that work on the browser. Demand is growing more than we can keep up, and we're looking for a strategic consultant to partner with leadership in shaping operational strategy and driving execution across our compliance automation platform. You'll help us scale operations, sharpen execution, and build repeatable frameworks across product, engineering, and customer success. If you love turning chaos into systems, obsess over deployment quality and cycle times, and want to shape how a high-growth compliance-automation company operates, we should talk. Background Before you can move money or open an account, someone has to make sure you’re not a criminal. That’s compliance – and it’s broken. Sphinx builds AI analysts that work inside browsers, APIs, and internal systems just like humans — automating AML, KYC, KYB, and transaction monitoring end-to-end. Banks and fintechs across the U.S., Canada, Europe, and LatAm use Sphinx agents to handle 90% of their manual work and cut costs by 4x.

Requirements

You don't wait for instructions: You identify what matters, break it down, and solve it end-to-end.
You have a high bar for execution: You care about precision. Whether it’s a client presentation, event plan, product launch, your work stands out.
You’re comfortable with ambiguity: You understand when information is limited, goals shift, priorities collide, and projects need to be delivered earlier.
You communicate with clarity: We move fast with minimal process. You need to articulate tradeoffs, communicate blockers, and make decisions with limited information.
You’re impact-obsessed: You want to see your work move the company forward – every day.

Responsibilities

Provide strategic counsel on operational and business direction by developing deep expertise in Sphinx’s compliance-automation solutions, cross-functional execution models, and expansion across jurisdictions
Guide strategic initiatives focused on customer success; analyze onboarding, adoption, and deployment patterns to advise leadership on scalable frameworks and efficient operational structures
Build alignment across product, engineering, and operations teams around strategic recommendations for operational workflows, documentation standards, and repeatable execution frameworks
Design and recommend key performance indicators aligned with operational efficiency and execution quality, including deployment consistency, cycle times, and customer impact metrics; advise on monitoring and improvement strategies
Partner with leadership to evaluate organizational approaches and operational methodologies, drawing on best practices from high-growth technology companies to identify high-impact strategic opportunities
Provide strategic perspective on operational initiatives, workflow enhancements, and resource allocation decisions to maximize delivery effectiveness