Management Associate (Chautauqua Opera Company & Conservatory)/Seasonal Employment

Chautauqua Institution•Chautauqua, NY

9d•$19•Hybrid

About The Position

The Chautauqua Opera Company & Conservatory summer season will consist of a fully produced production, workshops and ancillary events. To learn more about the season and company, visit opera.chq.org . We build our season around the American Guild of Musical Artists (AGMA) Safety Guidelines in addition to following the guidelines of the CDC, IATSE, and USA. About Your Compensation Compensation for this position is $19.00 per hour. Part-time remote hours to be scheduled beginning May 2026, transitioning to full-time on-site work beginning July 2026. Round-trip travel stipend and housing are also provided. About Your Work Day Report to the General and Artistic Director. Provide administrative assistance and liaise with various departments (Production, Costumes, Wigs & Makeup, Music, and Administration). Act as a resource for all company members on departmental as well as organization policies/procedures. Act as a first point of contact for internal company management regarding transportation, housing, and communications onsite at the Chautauqua Institution. Manage a high volume of phone calls and emails, and author routine email correspondence within a timely manner. Act as project manager for all company ancillary events (opera invasions, song recitals, guild events, staff parties, etc.) and provide project management and event support for all mainstage productions. Maintain Opera Center Office and Green Room cleanliness and supplies. Complete daily mail and supply runs as required. Provide housing management by assisting with staff and guest artist housing needs. At Connolly Residence Hall act as first point of contact for all young artists. Work directly with Connolly Hall and assist in upholding dormitory policy for the duration of the summer season. Promptly replace demagnetized/lost key cards to residents who are locked out of their rooms. Communicate issues and policy violations to the Chautauqua Opera Manager. Communicate all necessary work orders to the Chautauqua Opera Manager. Use established procedures to distribute complimentary season gate passes and parking permits for seasonal staff/guests. Serve as primary liaison with the Marketing Department to plan and execute coordinated social media campaigns and marketing initiatives promoting seasonal events and productions. Collaborate closely with the Marketing and Management Assistant to collect, organize, and deliver social media assets, graphics, and promotional images in a timely and efficient manner. Coordinate with The Chautauqua Daily to schedule photo days, facilitate interviews, and support editorial coverage of events and productions. Oversee archival recording of performances and events, ensuring adherence to all applicable union regulations and contractual requirements. Manage the creation, editing, and digital publication of programs for all events and productions in collaboration with the Marketing and Management Assistant and Marketing Department. With CI Marketing/FOH team, coordinate front-of-house planning and operations for ticketed and non-ticketed events, ensuring clear communication among house management, stage management, ushers, and the ticketing department. Maintain accurate budgetary records for the on-site season, including receipt tracking and reconciliation. Manage season-specific event bookings within ArtsVision and update season calendars in collaboration with the Artistic Director. Act as on-call point of contact for housing, travel, and company-wide emergencies, providing timely problem resolution and support.

Responsibilities

Provide administrative assistance and liaise with various departments (Production, Costumes, Wigs & Makeup, Music, and Administration).
Act as a resource for all company members on departmental as well as organization policies/procedures.
Act as a first point of contact for internal company management regarding transportation, housing, and communications onsite at the Chautauqua Institution.
Manage a high volume of phone calls and emails, and author routine email correspondence within a timely manner.
Act as project manager for all company ancillary events (opera invasions, song recitals, guild events, staff parties, etc.) and provide project management and event support for all mainstage productions.
Maintain Opera Center Office and Green Room cleanliness and supplies.
Complete daily mail and supply runs as required.
Provide housing management by assisting with staff and guest artist housing needs.
At Connolly Residence Hall act as first point of contact for all young artists.
Work directly with Connolly Hall and assist in upholding dormitory policy for the duration of the summer season.
Promptly replace demagnetized/lost key cards to residents who are locked out of their rooms.
Communicate issues and policy violations to the Chautauqua Opera Manager.
Communicate all necessary work orders to the Chautauqua Opera Manager.
Use established procedures to distribute complimentary season gate passes and parking permits for seasonal staff/guests.
Serve as primary liaison with the Marketing Department to plan and execute coordinated social media campaigns and marketing initiatives promoting seasonal events and productions.
Collaborate closely with the Marketing and Management Assistant to collect, organize, and deliver social media assets, graphics, and promotional images in a timely and efficient manner.
Coordinate with The Chautauqua Daily to schedule photo days, facilitate interviews, and support editorial coverage of events and productions.
Oversee archival recording of performances and events, ensuring adherence to all applicable union regulations and contractual requirements.
Manage the creation, editing, and digital publication of programs for all events and productions in collaboration with the Marketing and Management Assistant and Marketing Department.
Coordinate front-of-house planning and operations for ticketed and non-ticketed events, ensuring clear communication among house management, stage management, ushers, and the ticketing department.
Maintain accurate budgetary records for the on-site season, including receipt tracking and reconciliation.
Manage season-specific event bookings within ArtsVision and update season calendars in collaboration with the Artistic Director.
Act as on-call point of contact for housing, travel, and company-wide emergencies, providing timely problem resolution and support.