Management Analyst - Aging & Disability Services (Open & Promotional)

County of San Mateo (CA)-posted about 1 month ago

Full-time • Mid Level

Hybrid • San Mateo, CA

5,001-10,000 employees

Executive, Legislative, and Other General Government Support

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San Mateo County Health's Aging and Disability Services (ADS) is seeking a dynamic and dedicated Management Analyst to join the Contracts Unit within the Administrative and Financial Services Unit (AFSU). This is an exciting opportunity for a mission-driven professional who is passionate about strengthening programs that support older adults and people with disabilities in living healthy, independent, and connected lives. ADS is a client-centered division within San Mateo County Health, deeply committed to fostering an inclusive, diverse, and supportive workplace where all employees are empowered to grow, innovate and contribute to meaningful community impact. As the Management Analyst, you will play a pivotal role in advancing program success by providing strategic oversight, analytical expertise, and operational support across all phases of contract management. This position ensures that service agreements are compliant with regulations, focused on measurable outcomes, and strategically aligned with the County's goals and service delivery standards. Working under the general supervision of the Administrative Services Manager, this role provides technical guidance and functional directions to support staff and may also directly supervise assigned team members. This full-time position follows a Monday-Friday schedule and may offer a hybrid arrangement, with a combination of remote and on-site work. It is anticipated that four on-site workdays will be required to align with operational needs and County requirements. While currently based in San Mateo, the position may be relocated to another part of San Mateo County. This is an excellent role for someone who thrives in a collaborative environment, enjoys variety, and wants to make an impact across multiple programs and service areas.

Provide analytical and administrative support for contract development, performance reporting, and procurement activities across Aging and Disability Services programs.
Coordinate and monitor service agreements to ensure compliance with County policies, procurement regulations, and performance standards.
Lead and support a wide range of solicitations - including informal quotes, formal Requests for Proposals (RFPs), Requests for Qualifications (RFQs), and specialized procurements across service areas such as clinical supervision, cleaning services, residential care, real estate, financial management, and technology solutions.
Develop and refine contract management procedures, workflows, and tools to improve operational efficiency, ensure compliance, and support continuous process improvement.
Conduct research, data analysis, and policy reviews to inform strategic planning, program evaluation, and decision-making.
Collaborate with internal stakeholders, including program managers, fiscal teams, and County departments - as well as external vendors - to align scopes of work, validate metrics, and facilitate contract execution.
Prepare, organize, and maintain documentation related to solicitations, contracts, amendments, board processes, and performance measures.
Support the integration and optimization of digital platforms (e.g., OpenGov, PowerApps, Excel-based trackers) to enhance contract tracking, reporting, and workflow automation.
Apply technical expertise to ensure data accuracy, troubleshoot system issues, and develop dashboards and tools that support fiscal oversight and performance monitoring.
Demonstrate clear and extensive knowledge of funding sources-including federal, state, and county allocations. Ensure contracts and reporting align with funding requirements, allowable costs, and programmatic goals.
Monitor and interpret funding guidelines, grant conditions, and reporting obligations to ensure compliance and maximize resource utilization.
Communicate effectively with diverse stakeholders to explain complex contracting processes, present analytical findings, and support informed decision-making.
Draft clear, concise reports, memos, and presentations that convey technical, policy, and performance-related information.
Represent the Contracts Unit in meetings, trainings, and cross-functional initiatives, demonstrating professionalism, collaboration, and problem-solving skills.
Advance equity-focused contracting efforts by contributing to the development of narratives, metrics, and reporting frameworks that reflect County values.
Oversee and contribute to agency-wide projects and initiatives that require cross-functional coordination, strategic planning, and alignment with departmental goals and County priorities.
Provide strategic support to the Contracts Unit by coordinating timelines, resolving issues, and ensuring continuity across contracting activities.
Other duties as assigned.

At least three years of professional administrative experience as a Contracts Administrator or a related position.
Strong knowledge of contract management principles, including drafting, negotiating, executing, and monitoring contracts across their full lifecycle.
Familiarity with public sector procurement and compliance requirements, including those at the county, state, and federal levels, with an understanding of how local policies and procedures impact contract development and administration.
Analytical skills to assess contract performance, interpret data, and support evidence-based decision-making.
Budget and fiscal management experience, including tracking expenditures, reviewing invoices, and ensuring alignment with funding guidelines.
Excellent organizational abilities to manage multiple contracts, deadlines, and documentation with precision and attention to detail.
Clear and professional communication skills, both written and verbal, for preparing reports, memos, and presentations.
Collaboration and interpersonal skills to work effectively with internal departments, external service providers, and community stakeholders.
Proficiency in technology and software applications, including Microsoft Office Suite and digital contract management platforms such as OpenGov and PowerApps.
Problem-solving capabilities to identify issues, evaluate options, and implement practical solutions.
Adaptability and initiative in navigating evolving policies, priorities, and operational needs.
A commitment to public service and equity, with an understanding of the needs of older adults and individuals with disabilities.
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.
Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field.
At least three years of professional administrative experience is typically required at the Management Analyst level.
Project and/or program management, analytical processes, and report preparation techniques.
Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
Principles of mathematical and statistical computations.
Research and reporting methods, techniques, and procedures.
Modern office practices, methods, computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Principles and practices of public administration as applied to operational unit and program administration.
Principles and practices of county management and government.
Sources of information related to a broad range of county programs, services, and administration.
Basic principles, practices, and procedures of funding sources and grant funds disbursement.
Principles and practices of contract administration and evaluation; and public agency budget development and administration, and sound financial management policies and procedures.
Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
Record keeping principles and procedures.
Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
Coordinate and oversee programmatic administrative, budgeting, and/or fiscal reporting activities.
Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
Conduct research on a wide variety of administrative topics including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Plan, organize, and carry out assignments from management staff with minimal direction.
Plan and conduct effective management, administrative, and operational studies.
Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

Professional certifications in procurement, contract management, or related fields are highly desirable but not required.

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Management Analyst - Aging & Disability Services (Open & Promotional)

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