Management Analyst III

TX-HHSC-DSHS-DFPS-posted 17 days ago

Full-time • Mid Level

Hybrid • Austin, TX

1,001-5,000 employees

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The Management Analyst III is a member of the Process and Continuous Improvement (PCI) team within the Business and Quality Operations Section of the Provider Finance Department (PFD), the position involves: 1) coordinating and implementing organizational studies and evaluations, reviewing systems and procedures, 2) SharePoint administration, 3) maintaining PowerApps and Power Automate Flows, 4) assisting in project management, 5) coordinating work simplification studies, and 6) reviewing operations and procedures manuals to assist management in operating more efficiently and effectively. This position works under limited supervision, with latitude for the use of initiative and independent judgment.

Assists with the development, implementation, and delivery of policies, procedures, processes, training, and quality assurance activities to strengthen performance of department.
Maintains PowerApps, Power Automate Flows and Dashboards.
Facilitates development of presentations and talking points, tracks and reports performance measures. Consolidates and reports research findings in a way that is useful to and appropriate for the intended audience.
Coordinates with other PFD teams and other Chief Financial Officer divisions to ensure appropriate response and collaboration for both internal and external projects and processes.
Administers the PFD SharePoint sites, including working with managerial teams to ensure updated information is available and easily accessible on SharePoint pages.
Provides support, guidance, and accountability for team activities, processes, and communications. Assists with department coordination to ensure compliance with federal and state requirements.

Strong and effective communication skills, both orally and in writing.
Skill in producing clear written content, publications, and technical documents.
Skill in the use of computer/laptop equipment and applicable Microsoft Power Platform software applications.
Experience in using automated systems for documentation, research, and tracking.
Skill in working collaboratively and cooperatively with diverse groups.
Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
Knowledge of data and trend analysis.
Knowledge of principles and practices of business operations and management.
Knowledge of state and federal laws, rules, and policies related to health and human services.
Skill in conducting quality assurance activities and identifying trends that indicate a need for policy or process improvements or additional training.
Ability to assist with directing program activities to establish goals and objectives that support the strategic plan, and to devise solutions for administrative problems.
Ability to establish and maintain positive, effective working relationships with others.
Ability to think creatively and support creative thinking in others.
Ability to remain flexible in an environment of change.
Ability to develop training materials and instruct and train others.
Experience in methods analysis, management, organizational development, or methods and systems work.
Graduation from an accredited four-year college or university with major coursework in business administration, organizational leadership, healthcare, or a related field is generally preferred. Experience and education may be substituted for one another.
One year of experience with using Microsoft Power BI or Power Automate Flows.

comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
defined benefit pension plan
generous time off benefits
numerous opportunities for career advancement

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