As a D365 Functional Solution Architect you will act as Functional Solution Architect (FSA) on small projects that arise through the natural course of Managed Services activities. This may include performing the Solution Advisory/Solution Architect role in the analysis phase of D365 Projects, conducting Business Process Analysis (BPA) workshops, and performing Fit/Gap analysis. You will accurately estimate project initiatives along with appropriate resources and skillsets required, act as solution advisor to the project during design/development, testing and deployment phases, and ensure processes are in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation. You will finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans, ensuring training will cover all relevant topics allowing client successful use and maintenance of the application. Additionally, you will act as an escalation point for all support issues during and after a project, serve as a senior resource/advisor to other Managed Services Leads and Consultants, and adhere to and improve Managed Services methodology as the business paradigm changes while sharing best practices with the team.