Managed Services Engineer
Aunalytics•South Bend, IN
321d•Hybrid
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About The Position
As a Managed Services Engineer, you will work in a client-facing role to design, implement, troubleshoot, and maintain the critical IT infrastructure that our clients rely on. You will work directly with our clients to manage their IT environments. You will identify, research, respond to, and resolve complex technical problems; serving as the second layer of support for clients who call the Service Desk with technical questions, concerns, and requests. NOTE - this is a hybrid role with three days per week working in one of the Aunalytics office locations: Kalamazoo, MI; South Bend, IN; or Bellefontaine, OH.
