Managed IT Services Senior Associate

RSM • Davenport, IA

4d

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Requirements

• 1-3 years of experience with the Windows Server platform, virtualization, , server management, storage, etc.
• Familiar with standard IT practices and policies
• Familiar with IT service management tools and processes (helpdesk, ticketing, etc.)
• Eagerness to contribute
• Ability to travel up to 30%

Nice To Haves

• Excellent written and verbal communication, problem solving and analytical skills
• Strong judgment, issues management, and problem analysis techniques
• Strong presentation, facilitation, time management, and prioritization skills
• Proven ability to work both independently and as a part of a team
• Demonstrated ability to balance priorities

Responsibilities

• Capturing client requirements
• Infrastructure operations and management
• Adopting and learning new technologies
• Performing Enterprise Administration and Engineering tasks
• Providing onsite and remote support
• Troubleshooting business application issues

Benefits

• At RSM, we offer a competitive benefits and compensation package for all our people.
• We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.
• Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
• Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees