Managed Endpoint Engineer
Fenix24
•Remote
About The Position
The Managed Endpoint III role will be principally responsible for managing and maintaining the operational readiness of endpoint protection solutions. This role will report to the Support Services Manager and is 100% remote. An ideal candidate will be able to: Perform engineering tasks to maintain operational readiness of endpoint protection solutions Install, configure, and audit endpoint protection solutions
Requirements
- 3-to-5 years of cyber security/endpoint protection experience
- Bachelor’s degree in information technology or a related field, or an equivalent work history
- CrowdStrike, eSentire, Absolute, Windows Defender, BeyondTrust, Sevco, N-able and/or industry leading RMM tools are highly desired
- Industry certifications in Microsoft and Apple desired
- Experience working for and within IT for the legal industry
- Experience in large-scale service delivery
Nice To Haves
- Demonstrated practical expertise in endpoint controls management
- Communicate effectively in any form or medium
- Manage dynamic and competitive priorities
- Organize complex technical tasks for multiple clients at once
- Conversant with information technology and managed services best practices
- Experience with service delivery in a managed services practice organization
- Experience with comprehensive endpoint security solutions including: Trellix CrowdStrike
- Practical application of InfoSec principles
Responsibilities
- Perform engineering tasks in support of endpoint protection services
- Handle client incidents and escalations
- Install, configure, and audit endpoint protection platforms and applications
- Review and consult on product, solution, and client change control requests
- Understand the client’s end goals and help create a plan to achieve them
- Perform additional tasks and responsibilities as assigned to support departmental or organizational needs
- Participate in an on-call rotation
Benefits
- Internal and external learning & development opportunities, including career advancement
- Scheduled & flexible PTO programs
- Family friendly programs- Care packages
- Regular team building events
- Competitive compensation & benefits including:
- Private health insurance
- Mental health and wellness programmes
- Company-matched pension scheme
- Life insurance and income protection insurance
- Monthly fitness/gym membership allowance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
