Requirements and Skills: · Must have a bachelor’s or associate degree. · A background in Paralegal studies is a plus. · Work experience in a Legal environment a plus. · Customer service or call center experience a plus. · Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.). · Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision. · Excellent verbal and written communications skills. · Keen attention to detail and adherence to deadlines. · Strong time management, note-taking, email organization, and distribution skills. · Critical thinking and problem-solving skills. Key Responsibilities: · Determine individual and family eligibility for our Client’s care programs. · Assist in coordinating and communicating schedules to internal/external Clients. · Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney. · Timely management of casework, including proper documentation and case resolution. · Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately. · Work efficiently / effectively in multiple databases to extract information. · Attend workgroup meetings and participate in discussions. · Assist leadership team, as necessary.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
51-100 employees