The Managed Care Payor Coordinator is responsible for organizing, monitoring and maintaining payor contracts and relationships on behalf of the Managed Care Department. This position is accountable for monitoring payor compliance to contractual terms, coordinating resolution of payor issues, holding routine payor meetings and annual seminars to facilitate problem resolution and education, developing managed care tools applicable to improving the performance of the revenue cycle process, providing educational resources pertaining to payor activities to internal customers, and championing departmental improvements related to better serving our internal customers. The Managed Care Payor Coordinator serves as the primary contact to lead, triage and/or resolve complex payor-related issues from internal customers, external vendors, governmental agencies and attorneys. This position will take initiative to collaborate with effected internal departments to understand root causes in an effort to improve performance and processes. The Managed Care Payor Coordinator shall maintain the subject matter expertise relative to the terms and provisions negotiated in Bronson’s managed care payor contracts. This position is accountable for developing and building relationships with key revenue cycle stakeholders in order to assist with identifying opportunities to improve reimbursement and achieve departmental goals. The Managed Care Payor Coordinator will have the autonomy to provide internal education and support by developing, managing and implementing programs, resources and tools to inform and guide Bronson employees on payor guidelines, rules and contract terms.