Managed Care Coordinator - Remote

Concierge Home CareTallahassee, FL
5d$18 - $20Remote

About The Position

At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values—Integrity, Caring, Quality, Service, Innovation, and Team—we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes. Since opening our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and advancement. As a Managed Care Coordinator, you play a critical role in ensuring patients receive timely, authorized care. You will manage insurance eligibility, benefit verification, and authorization processes for both new and existing patients. Working within our Intake Department, you will collaborate closely with operations, clinical teams, and sales to ensure seamless coordination and compliance. Whether you're new to home health or an experienced managed care professional, we ensure you have the support, tools, and resources to thrive. Join Concierge Home Care and make a meaningful impact! Apply today to begin an exciting and rewarding career where care truly changes lives.

Requirements

  • Some college
  • Minimum 2 years of insurance authorization experience
  • Experience using multiple EMR platforms and payer portals
  • Strong attention to detail and ability to multitask
  • Excellent communication and customer service skills
  • Must reside in Florida
  • Access to a private, HIPAA-compliant workspace (remote role)

Nice To Haves

  • Medical terminology knowledge
  • Experience with home health or medical intake processes

Responsibilities

  • Perform daily insurance eligibility and benefit verifications
  • Obtain authorizations and reauthorizations for patient care
  • Maintain accurate, organized authorization records and workflows
  • Manage weekly insurance changes and complete reconciliation processes
  • Communicate effectively with payors, internal teams, and referral partners
  • Navigate multiple EMR systems and insurance portals
  • Uphold HIPAA and confidentiality standards at all times

Benefits

  • Ongoing training and mentorship
  • Opportunities for advancement within a rapidly growing company
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