Managed Application Services (MAS) Senior Consultant

RSM•Greenwood Village, CO

3d•Hybrid

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. In Managed Application Services (MAS) for Microsoft Dynamics 365 Customer Engagement (CE), you will be a key member of our team and will be exposed to several aspects of all our consulting practices including: Maintaining Dynamics 365 environments Business solutions and operations best practices Consulting process, tools and methodologies Leveraging technology to drive business operations efficiencies This role requires programming experience and excellent interpersonal and communication skills. You must be client-focused and team oriented. In this role, you will be a valued member of our team. This position requires maintaining ongoing relationships with key team members and will require some night and weekend work.

Requirements

Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline
4+ years of experience with Microsoft D365 CE and the Power Platform
Strong understanding of core CRM functionalities, including Sales, Marketing (Customer Insights), and Customer Service/ Field Service
Proficiency in utilizing Dynamics 365 configuration tools like the Power Platform (Power Automate, Power Apps) for extending CRM functionalities
Experience with integrating Dynamics 365 with other Microsoft products (FSC/BC/GP)
Knowledge of development tools like Visual Studio and Dynamics 365 SDK for building custom plugins or workflows
Understanding of web services and APIs for data exchange between Dynamics 365 and external systems
Certification in Dynamics 365 Customer Engagement
Fluent in English both written and verbal
Proficient in; .NET (C#) Scripting (Java Script) SQL Kingsway’s Soft / Scribe/ Boomi SSRS (Fetch XML Based Reporting)

Responsibilities

Designing and develop solutions using Microsoft D365 CE functions and features to meet business objectives
Environment management including deploying solutions, applying updates and refreshing environments
Troubleshooting business application and supporting infrastructure issues
Providing client remote consulting, both functional and technical
Understanding how to obtain customer business requirements and communicate findings
Adopting and learning new technologies
Working and interacting with teams in the configuration of their Microsoft D365 CE system
Managing issues and projects across multiple clients simultaneously

Benefits

We offer a competitive benefits and compensation package for all our people.
We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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