Mammography Scheduler

Charlotte RadiologyCharlotte, NC
9d

About The Position

POSITION SUMMARY: The Mammography Scheduler schedules mammography and DEXA appointments at multiple Charlotte Radiology facilities. Shift Details: M - F / 8a -5p Bilingual preferred Essential Duties and Responsibilities: Schedule mammography and dexa appointments. Provides information to the patient, in regard to anniversary dates and proper recommendation for return. Coordinate scheduling at multiple facilities Works closely with the authorization department ensuring efficiency Maintain effective communication with Special Accounts Maintain effective record and data base information Minimum Qualifications: Education/Licensing/Certification: Highschool Education Experience (years and type): 1+ years of customer service experience Medical office experience preferred Knowledge and Skills: Knowledge of Medical Terminology Knowledge of Windows and Outlook Medical office experience Strong verbal and written communication Ability to work independentlyMust be able to multitask and shift priorities Excellent communication and Customer Service Skills Must have excellent organizational and Interpersonal skills Ability to withstand long periods of sitting and repetitive handwork Physical Requirements & Work Environment: Primarily sitting Lift 25 lbs

Requirements

  • Highschool Education
  • 1+ years of customer service experience
  • Knowledge of Medical Terminology
  • Knowledge of Windows and Outlook
  • Strong verbal and written communication
  • Ability to work independently
  • Must be able to multitask and shift priorities
  • Excellent communication and Customer Service Skills
  • Must have excellent organizational and Interpersonal skills
  • Ability to withstand long periods of sitting and repetitive handwork
  • Primarily sitting
  • Lift 25 lbs

Nice To Haves

  • Medical office experience
  • Bilingual

Responsibilities

  • Schedule mammography and dexa appointments.
  • Provides information to the patient, in regard to anniversary dates and proper recommendation for return.
  • Coordinate scheduling at multiple facilities
  • Works closely with the authorization department ensuring efficiency
  • Maintain effective communication with Special Accounts
  • Maintain effective record and data base information
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