LaRive Spa -Male Spa Attendant

Kalispel TribeAirway Heights, WA
3d

About The Position

The Spa Attendant primary responsibility is to extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa.

Requirements

  • High school diploma or general education degree (GED)
  • Previous guest service experience required
  • Excellent guest service skills.
  • Ability to pleasantly communicate with proper grammar.
  • Ability to provide legible communication
  • Working knowledge of spa related computer software.
  • Regular attendance is essential to the successful performance of this position.
  • Due to the cyclical nature of the spa industry, this position is required to work varying schedules to reflect the business needs and demands.
  • Upon employment, all team members are required to fully comply with rules and regulations for the safe and effective operation of the facilities.
  • Maintain complete knowledge of: All Spa Services All Spa Products
  • Ability to obtain and maintain a Tribal Work Permit.
  • Mandatory Alcohol Server Training (MAST) certification.
  • Obtain Washington State Food Worker Card.
  • Hepatitis A vaccination.
  • Complete NQRC Alcohol Server Training
  • Hepatitis B shots.
  • Requires the ability to lift and or/move objects weighing up to 20 pounds.
  • Must be able to stand up to 8 hours per day.
  • Length of time of tasks may vary.
  • Constantly requires the ability to give and receive detailed information through verbal communication.
  • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
  • Constantly requires working with fingers rather than the whole hand or arm.
  • Constantly requires repetitive movement of the wrists, hands and/or fingers.
  • Often requires walking or moving about to accomplish tasks.
  • Occasionally requires standing and/or sitting for sustained periods of time.
  • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
  • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
  • Occasionally requires stooping which entails the use of the lower extremities and back muscles.
  • Infrequently requires crouching.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Responsibilities

  • Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures.
  • Communicate and describe the spa offerings and their benefits.
  • Maintain an understanding and knowledge of the spa industry.
  • Communicate all Spa protocols and procedures to guests.
  • Tour all guests through the Spa facility
  • Service beverages and miscellaneous items to guests.
  • Oversee guests treatment schedule, ensuring services are started on time.
  • Uphold all protocols for set-up and cleanliness of restrooms and relaxation lounge.
  • Maintain cleanliness and tidiness of spa facility by performing necessary housekeeping duties.
  • Maintain a friendly, caring and helpful attitude with guests and other staff members.
  • Ability to handle multiple tasks simultaneously.
  • Ability to focus attention on details
  • Assist treatment providers prepare treatment room products and supplies as directed by protocols.
  • Requisition supplies and spa collateral.
  • Wine dispensing and serving.
  • Participate in scheduled meetings and trainings as requested.
  • Conduct inventory of products and supplies.
  • Responsible for maintaining a consistent, regular good attendance record.
  • May be required to be a panelist for the Internal Review Hearings.
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