Male Spa Attendant
About The Position
The Male Spa Attendant is responsible for providing general spa orientation to guests upon arrival, including the location and use of locker rooms, lounge areas, and hospitality stations. This role involves offering amenities such as water, juice, or heated neck pillows, answering general property information questions, and escorting guests to and from treatment rooms. The attendant must regularly check the computer for schedule updates and changes. Key responsibilities also include maintaining the cleanliness of workstations, treatment rooms, spa/salon locker rooms, and lounge areas, as well as disposing of trash and dirty linens, securing supplies and equipment at the end of each shift, and stocking towels, linens, supplies, and amenities. The position requires reporting accidents, injuries, and unsafe work conditions to management, completing safety training, and adhering to all company policies and procedures, including maintaining a clean and professional appearance. The attendant is expected to anticipate and address guests’ service needs, express genuine appreciation, communicate professionally, develop positive working relationships, and comply with quality assurance standards. Physical demands include reaching, bending, twisting, pulling, stooping, moving, lifting, or carrying objects weighing less than or equal to 10 pounds, and standing, sitting, or walking for extended periods. Other reasonable job duties may be requested by Supervisors.
Requirements
- Ability to reach, bend, twist, pull, and stoop
- Ability to move, lift, or carry objects weighing less than or equal to 10 pounds
- Ability to stand, sit, or walk for an extended period of time
Nice To Haves
- High school diploma or G.E.D. equivalent
- No related work experience
- No supervisory experience
- No license or certification
Responsibilities
- Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations
- Offer guests amenities such as water, juice, or heated neck pillows
- Answer questions about general property information and amenities
- Escort guests to and from treatment rooms
- Check computer for updates and changes to schedule regularly throughout the day
- Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas
- Dispose of trash and dirty linens in the proper area
- Secure supplies and equipment at the end of each shift
- Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations
- Report accidents, injuries, and unsafe work conditions to manager
- Complete safety training and certifications
- Follow all company policies and procedures
- Ensure uniform and personal appearance are clean and professional
- Protect company assets
- Anticipate and address guests’ service needs
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others
- Comply with quality assurance expectations and standards
- Perform other reasonable job duties as requested by Supervisors
Benefits
- Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity
- Actively foster an environment where the unique backgrounds of our associates are valued and celebrated
- Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
