Male Spa Attendant

Four Seasons Hotels and Resorts

95d

About The Position

The Four Seasons Hotel Philadelphia is seeking a Spa Attendant to join our Spa team. You will welcome guests, respond to all inquiries and is knowledgeable about treatments, retail products, services; retrieves, delivers, and sets-up all supplies, including linen and amenities, ensures compliance of daily opening and closing checklists, prepares items for the refreshment stations. Ensure cleanliness of overall space including spa, fitness, and pool areas. Make guests feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality; accommodating special requests, resolving guest complaints, and assisting guests in all inquiries related to spa, retail products, hotel.

Requirements

• Ability to handle all guest interactions with the highest level of professionalism.
• Strong ability to multi-task.
• Work authorization in the United States.

Responsibilities

• Welcome guests and respond to all inquiries.
• Knowledgeable about treatments, retail products, and services.
• Retrieve, deliver, and set-up all supplies, including linen and amenities.
• Ensure compliance with daily opening and closing checklists.
• Prepare items for the refreshment stations.
• Ensure cleanliness of overall space including spa, fitness, and pool areas.
• Handle all guest interactions with the highest level of hospitality.
• Accommodate special requests and resolve guest complaints.
• Assist guests in all inquiries related to spa, retail products, and hotel.

Benefits

• COMPLIMENTARY Room night stays at Four Seasons worldwide.
• Employee meals prepared by our culinary team.
• Dry cleaning and alteration of employee uniforms.
• DISCOUNTED Medical, Dental, and Vision coverage.
• Parking and Septa access.
• City Fitness membership.
• ADDITIONAL PTO and Nine (9) Paid Holidays.
• 401k participation with a company matching program.
• 100% Company-Paid Parental Leave.
• Growth Opportunities with Four Seasons.

What This Job Offers

• Number of Employees: 5,001-10,000 employees