Male Locker Room Attendant-Spa-Part Time

Pinehurst Resort • Pinehurst, NC

130d

About The Position

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment. The primary purpose of this position is to be responsible for the efficient care of guests, private lounge and locker areas, fitness area and issuance in a positive/professional manner. The Spa attendant is responsible for the cleanliness and neatness of the facility in order to ensure personal service in an immaculate environment.

Requirements

• High School Diploma or GED.
• Minimum of 1 year related experience in customer service, preferably in a Spa environment.
• Strong communication skills.
• Ability to utilize a personal computer.
• Maintain a professional appearance at all times.
• Resolve conflict effectively.
• Knowledge of the Resort.
• Fluent and literate in English.
• Excellent customer service skills.
• Excellent verbal communication skills.
• Ability to follow directions and requests from guests.
• Knowledge of Spa treatments and Salon services.
• Ability to multi-task.
• Detail-oriented.

Responsibilities

• Greet guests and assign lockers.
• Issue robes and slippers, escort guests to their service area, locker room, wet areas, fitness center, manicure, and pedicure areas.
• Monitor the schedule to ensure punctuality as outlined in the SOP.
• Ensure extreme privacy, care, and respect of each guest.
• Maintain a clean, spotless spa and conduct Spa walk-throughs.
• Replenish stock levels including robes, towels, lockers, sandals, toiletries, and beverage dispensers.
• Direct guests in proper use of whirlpools, saunas, steam rooms, and ensure guest safety.
• Maintain fitness center equipment in clean and working condition.
• Assist guests as needed, including bringing supplies such as towels and soaps.
• Suggest cross-selling of treatments in other departments.
• Work well with others as a team.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED